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  • Caution: BrokenVocaloid


    Kaithral
    • Who: BrokenVocaloid
      Where: https://www.furaffinity.net/user/BrokenVocaloid
      https://www.furaffinity.net/user/cielkuro/
      https://www.furaffinity.net/user/doggietreats/
      https://www.furaffinity.net/user/ultimatewaifu/
      https://www.furaffinity.net/user/tsubasa.
      When: 06/17/2020
      What: Commission
      NSFW Content

    So this starts on June 17th, 2020 when I commissioned them for a $20 YCH. I'm also in the market for a new reference sheet at the time, so we briefly discuss that as well. (Please note that the original YCH posting I won appears to have been taken down, however with how many YCHes the artists generally posts it's a non-zero chance that I'm just unable to find it).

    image.thumb.png.8b74d795b09cf137f03ddf6fc11c9fc6.png

    image.thumb.png.9346e68335fdab0ac1ef735563aab12b.png

    image.png.71d87e058bddf3429c92775d1b157214.png

    I completely forget about it and don't hear anything until March 8th, 2021, when I get this note. 

    image.png.855bda442b43a2a6c0db153ed44e7345.png

    I assume there will be updates there so I join. Turns out she calls the server "BrokenVocaloid's Good Boys" and everyone who's commissioned her gets the role "good boy". I mention I'd like her to create another role maybe called "Good girl" due to myself being transgender and being called a "good boy" causing dysphoria. She doesn't discuss anything with anyone, over reacts, and completely revamps the server. (I did not take screenshots of this, and have since been removed from the server). I feel horrible about doing this to her out of nowhere, so I ask to support her at her "Golden Children" tier, which is supposed to come with benefits like free art, etc, etc.

    image.png.14f48a341a93d8644d33e462338a014c.png

    As mentioned earlier, when I got the YCH I told her I might be interested in a ref. Again, I felt bad I caused her to completely redo her server, so I moved forward and asked for a ref of Ruby.

    image.thumb.png.206c0cd92b9e828b4c1ef95d259f9ea3.png

    image.thumb.png.f7fbe4f0104d6b8709c150c528342cfa.png

    image.thumb.png.b923cfb3fe149f07a49126840285f9d3.png

    image.png.c1df09507b8e31df5100b6263b74e688.png

    I don't hear anything that week. So on the 16th, I ask for an update on the WIP. I only asked for the update because she said she'd send the WIP within the week, normally I give artists like a month before I poke them for an update unless they give me an expectation. She ignores me. I ask again on the 19th. She ignores me.

    image.png.27cbe689a828d027011362a412a85de1.png

    On the 24th I message her again. She points to the fact her grandmother was testing for cancer as the reason I don't have the WIP (this was posted on her journal on furaffinity here https://www.furaffinity.net/journal/9797437/, and is public knowledge). I'd also asked about the YCH which at the time was 9 months overdue before her grandmother went into testing. She dodged that question. I backed down since I figured she was grieving. Ends with "I'll do it now", setting another expectation.

    image.thumb.png.3053389f78a53bf4f94ea2fe90263737.png

    image.png.d0499959e196276ab4a5fa3009a8e74b.png

    On 4/3, I realize I might never get the ref, so I hedge my bets. I like getting all my refs from the same person, so I ask her if she can switch to my Umbreon character instead as I care much less about that reference sheet. She says she's already started working on Ruby.

    image.thumb.png.564af464ee9f5c2f879af8bce0b1a7c9.png

    On 4/13, She randomly solicits me for another commission since she functionally needs something for her portfolio. I still feel bad from the original interaction in her server, so I accept. Note that she said "I will have ALOT of wips for ya tomorrow"

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    image.png.960af4ee29d2377191fbcd29cd2776cb.png

    image.png.1d73b1f711bf10d2efc8f7865e8c7380.png

    On 4/17 I message again. She says she can send the WIPs that evening. She then sends me a discord invite to her streaming server, so I figure she's gonna stream herself working on my commission. She spends the entire evening streaming other people's commissions, and I feel extremely disappointed. So I message her again on 4/18, I'm ignored.

    image.png.b9cca475a69c7b954946de0c24d7bd43.png

    4/19 I write up a small wall of explanation of why I'm upset doing my best to be reasonable and professional. I get another story as to why she doesn't have them done, I'm willing to accept it at face value because things happen, and it's a somewhat reasonable story.

    image.thumb.png.15a5ff0294baf967d54ee7b9b7f5b9b2.png

     

    By 5/7 I'm sick of asking for updates. I at this point noticed her artist bewares and saw someone reference her having a trello in one of them, so I ask her for it. Ignored. 5 days on 5/12 later I message her again, she doesn't even answer the question I asked at first.

    image.png.c1c985b8599e163d841f536baaa66dad.png

    image.png.051f56010f610ce8f39aa607a33f9f50.png

    On 5/19 I reach a point of frustration where I tell her I don't want the art anymore and tell her to just not bother. She's been posting a lot of YCHes and saying she needs money for food, so I'm willing to let her keep the money as I'd feel bad taking that money away from her.

    image.thumb.png.16cbd4856d9594b82b77ef1bf96df330.png

    This is the image I sent her in the previous screenshot.

    image.thumb.png.6f041818cd04f3d9401c4d7ce62ae333.png

    She says she's not going to keep the money without doing the work, so I relent. She says it'll be out within the week again.

    image.thumb.png.391d2ddd16c381c9b5f1dd2483c770dd.png

    On 5/27 I ask for a refund because frankly she basically begged to be allowed to finish the commissions and then ignored her own deadline without even bothering to communicate once again. I clearly state that I'd like it back within 2 weeks or I will be filing a chargeback as I've seen other people here have issues getting refunds. I still forgive the $25 from the "Golden Child" tier because there was no direct tangible agreement there, and I feel like asking for that refund would be unreasonable. Her comment "I have a life and stuff happeend personally i had to take care of ^^; I know people dont care about that so I dont push it on them" felt like a personal attack implying I don't care about her at all, which feels completely unwarranted.

    image.thumb.png.0feb7dd5e4e6f5e15811cd76f3913949.png

    Discussion about the refund. I suspect she sketched out that "WIP" in the hour and a half between my message and her message just based on how resistant to showing me she was right up until that point, the fact her explanation makes no sense, as well as the fact that the change in the way she types (using the ~ at the end of the sentence for example) comes off as smug in some way. 

    image.thumb.png.8ea21a3efec29d39091dedec32e67e86.png

    image.thumb.png.4942fe5fb331274a55bc0339653247e0.png

    Today (6/13) I still haven't received the refund. She's stated I'll have it tomorrow, so I'm giving her a single final chance to follow through, otherwise I'll be filing the chargeback.

    image.png.78286b9f3b307b57d81fb8463362e2c0.png

    I strongly recommend you do not work with this person under any circumstances. The entire interaction felt disrespectful, disingenuous, and like a long string of excuses for the fact she takes on more work than she can handle with no intention of ever completing it, and I'd estimate that your odds of getting your commissions are a coin flip at best. I will be genuinely impressed if I get the refund I've been promised at this point.

    Edited by rikki
    edited in payment caps, which explains the different discord name | added tags




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    • Administrator

    It's beyond frustrating putting this up today and watching this artist open for another 30 commissions at abysmally low prices.  Most of us on staff are artists ourselves, so we understand needing to make ends meet.  If you're reading this, Brokenvocaloid, please stop piling on so many comms at the prices you're offering.  They're less than what OP paid for a half body.  You're just going end up in another hole.  30 commissions is a big task even for dedicated artists.

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    This is a good example to avoid getting multiple art pieces from the same artist when the first art piece hasn't been produced, yet.

    I really hope this beware can also reach the artist to stop piling on work and to focus on clearing their queue.

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    I myself bought some of these newer ych's a week and some ago and have been unable to get ahold of them for any update. Since then every day they post 30 to 50 more and promptly delete them at the end of the day. My opinion is that there is no intention of completing these. My only hope is more people see these posts before falling victim.

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    On 6/19/2021 at 12:20 AM, Rendrassa said:

    This is a good example to avoid getting multiple art pieces from the same artist when the first art piece hasn't been produced, yet.

    I really hope this beware can also reach the artist to stop piling on work and to focus on clearing their queue.

    I sent her some advice after these screenshots on how to actually manage her queue and things like that, she sounded receptive but I'm 50/50 on if she was, or if she just wanted to get me to stop talking.

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    This is the sixth post about their poor practices and things have not been addressed in the slightest. And I don't doubt that many others who have not made their story public have felt these same frustrations.

    You can have all the best intentions in the world, but unfortunately all of this falls on the artist. Whether they want to make the changes or if they want to continue the cycle and dig the hole deeper. We've seen some severe cases turn it around over the years, but that took so much time and dedication to make those sweeping changes.

    As it stands, I don't see BV changing those bad habits, not until enough people speak up to make a significant impact on her business.

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    I had the same thing happen with them. They take on too much and then focus on friends art or personal art rather than paying customers. I was able to get a refund for one piece, but the other piece I received from them looked rushed. The lace on the piece I received on my characters outfit didnt even match the nicer lace on the YCH.

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    • Administrator

    Changed Where to https://www.furaffinity.net/user/BrokenVocaloid
    https://www.furaffinity.net/user/cielkuro/

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    Changed Where to https://www.furaffinity.net/user/BrokenVocaloid
    https://www.furaffinity.net/user/cielkuro/
    https://www.furaffinity.net/user/doggietreats/

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    Ironically enough I was coming here to report this very artist, to find them on the front page. Got a 25$ tentacle ych from them months ago, and was told a few weeks, and then sent payment. I have messaged them many many times since then and each time get told "it'll be done tomorrow" or "in a few days" and then weeks go by. Don't fall for this scam artist. Image attached is most recent communication I got a reply to.

    Untitled.png

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    made an account just to comment here

    but i believe this Etsy account is also BrokenVocaloid? https://www.etsy.com/shop/DoggieTreatsPantry?ref=simple-shop-header-name&listing_id=1023401958 (slight NSFW warning | they have some YCHs up that match the art style + now share a username with another FA account they own)

    i found it on complete accident while looking on Etsy for random stuff...

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    16 hours ago, Zefram said:

    snip

    We advise you make your own post on the matter to help bolster the situation overall.
    As I mentioned above, this is our sixth post about this artist's practices and there are many people who have commented over the years that have had similar experiences.

    Multiple entries boost our tags and metrics on site, and help others come forward to speak up about their situations.
    If you are still within your Paypal protection period (180 days), be sure to file a chargeback to assure you get your money back.

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    2 hours ago, rikki said:

    We advise you make your own post on the matter to help bolster the situation overall.
    As I mentioned above, this is our sixth post about this artist's practices and there are many people who have commented over the years that have had similar experiences.

    Multiple entries boost our tags and metrics on site, and help others come forward to speak up about their situations.
    If you are still within your Paypal protection period (180 days), be sure to file a chargeback to assure you get your money back.

    Ill make my own post, but unfortunately I stupidly sent it as "send to someone you trust" so I cant get it back.

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    I got a $50 ych about a year ago and still havent recived it nor have I gotten any whip's. Seeing this definitely makes me feel like in not gonna get the pic lol

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    Apparently at the time of posting this they uploaded a ych for $25, said ych is the same as the one I bought for $50 over a year ago and have yet to see any updates on.

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    50 minutes ago, Navec said:

    Apparently at the time of posting this they uploaded a ych for $25, said ych is the same as the one I bought for $50 over a year ago and have yet to see any updates on.

    If you would like to speak about your experiences in full, please refer to my comment to Zefram above and submit your own post for us to approve.

    Multiple posts of this nature notify the author of this Caution post and our entire team, who review all comments.

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    • Administrator

    As a heads up, we hid the comments concerning the third party.  We don't want their name accidentally getting mixed up with BV/ DoggieTreats.

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    2 minutes ago, Celestina said:

    As a heads up, we hid the comments concerning the third party.  We don't want their name accidentally getting mixed up with BV/ DoggieTreats.

    Yeah, I jumped the gun there, they didn't respond till after I sent that. Feel like the assumption there was warranted though since they had so many other alts. Sorry about that.

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    I'm surprised from looking at her profile that she is suspended again in such a short time along with her alts though the comment from one of her crewmembers on the bottom of the main page is rather concerning.

    chrome_dEATOYzp8u.png

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    On 7/3/2021 at 8:01 PM, RTKobold said:

    I'm surprised from looking at her profile that she is suspended again in such a short time along with her alts though the comment from one of her crewmembers on the bottom of the main page is rather concerning.

    chrome_dEATOYzp8u.png

    I was in her discord for a bit before she banned me, every time she gets suspended she asks everyone in said server to go post shouts.

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    • Administrator
    2 minutes ago, Kaithral said:

    I was in her discord for a bit before she banned me, every time she gets suspended she asks everyone in said server to go post shouts.

    I hope her followers realize that FA, can and will, automatically ban for legal threats.  A lot of websites, including us, have this policy because once threats start flying then we expect communication to come from legal representatives. 

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    a lot of bewares on this artist. Glad I had looked them up when I saw the same ychs for quite some time pop up on my home feed.

     

    I'm a little shocked that this artist just keeps taking on com after com if I'm reading correctly, and just not completing her previous ones before accepting more? Seems very purposeful at this point

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    5 hours ago, WinterFaint said:

    a lot of bewares on this artist. Glad I had looked them up when I saw the same ychs for quite some time pop up on my home feed.

     

    I'm a little shocked that this artist just keeps taking on com after com if I'm reading correctly, and just not completing her previous ones before accepting more? Seems very purposeful at this point

    Considering their alt accounts are suspended. wouldn't be surprised at this point if there's another alt on FA doing the same exact thing.

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