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  • Beware: JuicySuits

    DrowsySeal

    By DrowsySeal

      • Who: JuicySuits / Tankarank
      Where: https://twitter.com/JuicySuits
      When: 01/10/2018
      What: Fursuit/ Fursuit Parts



    Snowhawk
    Message added by Snowhawk

    Edited 2 screenshots (arrival of DTD, message about missing AC) to remove information not related to beware.

    Tank (the owner of JuicySuits) and I originally started talking about my fursuit commission on January 10, 2018, with a quote of $2,300 for the fursuit and a deadline of July 4, 2018 (Anthrocon).

    https://i.imgur.com/WU14QwD.jpg

     

    I made the full payment on January 30, 2018, with progress on the suit starting in March.

    https://i.imgur.com/5uNF9Rp.jpg

     

    Tank told me there was a digital sculpt underway, but I never received any screenshots or proof of this.

    https://i.imgur.com/azGafKb.jpg

     

    Duct Tape Dummy was requested on March 25, and she received it on April 2.

    https://i.imgur.com/4DoJqcQ.jpg

     

     

    My first and only work in progress picture I received was sent on June 10. It was the buckram painting for the eyes.

    https://i.imgur.com/TxsHLm5.jpg

     

    On July 3 – the day before Anthrocon and the deadline – I find out via Twitter that Tank will not be attending the convention. I have to bring up the elephant in the room about the unfinished suit and she apologizes, but confirms that it will not be done in time.

    https://i.imgur.com/rcEGhZ1.jpg

     

    We make a rough deadline of 1-2 months from that point in time, for pickup. That would put the deadline at August or September.

    https://i.imgur.com/6CObsH5.jpg

     

    I hear nothing from her until September 11, when I am informed that not only has no additional work been started on my suit, but that I’ve been actually bumped back in the queue. Please note, my original deadline was two months earlier, and she’s putting other people ahead of me.

    https://i.imgur.com/aOUO6Ax.jpg

     

    I request a refund on September 11 because I am uncomfortable with the two missed deadlines and lack of communication. On September 20, Tank promises to send me every payment made by the person replacing my spot in the queue.

    https://i.imgur.com/cCfCkQe.jpg

     

    On October 9, Tank tells me that she can’t pay me because the new commissioner has missed their payments. However, she offers to take out a loan to pay me back in full ASAP.

    https://i.imgur.com/g4SFAls.jpg

     

    Tank tells me that her loan is almost paid off on November 9, which means she should be able to get a new loan and pay me back soon.

    https://i.imgur.com/Uld9Tjw.jpg

     

    On December 18, I demand progress on the refund. She replies on December 19, telling me that she should be able to pay off her loan soon, but she can get money together for some payment before the end of the month.

    https://i.imgur.com/SqOVshU.jpg

     

    January 1 hits, and Tank tells me the loan is paid off and she can get a new loan to refund me, though it will take three days to process.

    https://i.imgur.com/v6SYS14.jpg

     

    On January 11, she writes me a message, saying that her new loan was declined, and she will not be able to refund me in one large sum. I agree to payment plans of $200 biweekly, as I feel like there’s not much more I can do, and she promises that the first payment will come through on January 18.

    https://i.imgur.com/oTCAiHQ.jpg
     

    It's January 18, and I’ve heard nothing from her. I messaged her, asking for an update, but received no response.

    I have tried giving her multiple deadlines, either for the suit or a refund, all of which she has missed over the timeframe of a year. At this point, I just want my money back as soon as possible. 

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    Mortymaxwell

    Thanks for the beware. 

     

    Noooooooooooo!!!

    The unfulfilled promises and the missed deadlines make me never want to commission her.  And I really hate it when artists spend the money before doing any work and then drag their heels on a refund.

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    Sylar

    wow...after missing the first deadline and then bumping you back in the queue? What a horrible way to run a business. Pushing people back and finishing newer commissions first is a really fast way to alienate your customers and make sure they seek business elsewhere.

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    camarofurry

    Until something is done to protect people who pay for fursuits, this will always happen.

    There is too much power in the hands of the suit makers and this just opens the way up to scammers.

    Paying over 3000$ upfront for something and having a no-refund policy slammed in your face is disgusting.  I get that this person didn't nessaserily have a no-refund policy, but you never really got a refund anyway.   This is why from now on I'll be paying the whole amount at once through goods and services, and if progress isn't made within the PayPal deadline for a refund, I'll be making a claim.

    Been scammed way to often by fursuit makers, and something needs to be done.   Cost of the materials up front, payment on completion.  That's how it should be. 

    I'm sorry you had so much trouble. Some Fursuit makers, new and old, seem to be getting way too greedy and taking way more orders than they can handle. 

    Because fursuits take way to long to make after payment, PayPal will not cover the refund because "too much time has passed" this really has to be addressed somehow.

    Edited by camarofurry
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    JSuits

    Drowsy and I worked out a re-payment plan in Feb of 2019-- and as of August 2nd 2019, they have been refunded the full amount with no missed payments along the way. We are currently working on refunding others who have requested as well in as timely a manner as possible~!

    0ce1e14a5c0c81c030e6dcf43cf95ecb.png

    6263368b746b8fa915513ca550bf9a99.png

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    • Administrator
    Eden
    • Administrator
    20 hours ago, JSuits said:

    Drowsy and I worked out a re-payment plan in Feb of 2019-- and as of August 2nd 2019, they have been refunded the full amount with no missed payments along the way. We are currently working on refunding others who have requested as well in as timely a manner as possible~!

    0ce1e14a5c0c81c030e6dcf43cf95ecb.png

    6263368b746b8fa915513ca550bf9a99.png

    @DrowsySeal can you please confirm this is yours?

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