Beware - BrokenVocaloid

Welcome to Artists Beware! 

All posts have been reviewed prior to being allowed in.

Comments are moderated:  Please review the Commenting Rules.  Comments that don't meet our rules will not be posted.

If your post is resolved:  Contact one (1) member of staff or leave a comment, and we'll update your post!

If you are the bewaree:  Review "I've been posted to Artists Beware, now what?".

If a beware needs a tag update:  Post a comment!

To contact a member of staff:  See the Staff page or fill out the Contact Us form.

Posts are not deleted unless you can prove they are fabricated.  If this is the case contact one (1) admin, and we will help you asap.

I am a Bot. My inbox is not monitored. Beep boop.

I'm sorry to hear about this. It's incredibly unprofessional on their part to not ask if they arent sure how to draw something. It was never an issue until 8 months later, like you said. That's rough. They never said anything about it, they even said it was going well when you asked for an update. If nobody had ever requested that, you would think they would ask.

And yeahhhhh, the "oversized clit" comment isnt great either.

And I feel you on the turnaround time part. I had a similar experience and commissioned them expecting it to be done fairly quickly as the ad said their would be a 2 week turnaround. It ended up taking nearly a year, and whenever I would ask, I always was just told "you'll be in the next batch", "it'll be done next week", or "it's almost done" for months on end, over and over. Just empty promise after empty promise. Then at one point they asked if they still owed me anything after I left their telegram group (unrelated issue) and asked me to send my ref and details again.

This was in November of 2019, I had already commissioned and been strung along about completion dates for around half a year at that point. Then they put out the journal saying that everything would be done by the new year. And of course, it didnt, I even waited until march 1st just put of common courtousy to ask for my refund because of the virus and stuff. They said I would get it on thursday, march 5th. Thursday came and gone.

Then I reached out asking about it, and was told it would be on the next thursday, so the 12th. Nothing. Messaged on the 14th asking about it and they said their mate was having issues getting paid because of the virus, which I understand. They said they would refund on wednesday (the 18th). I give them more time because of the virus, and reach out march 28th. They said I would get it the next day which didnt happen. So I reached out the day after (30th) asking for an update. They reply on the 31st and say they'll send it that night. Got nothing. I ask on April 2st, they say tonight. Got nothing.

I asked on April 2nd, they say tonight. Got nothing. It was the same thing as when I was waiting for the art, just getting strung along day after day. April 3rd they say they are waiting on someone to pay them so they can refund me. At this point two of my friends had asked for refunds after I did and gotten them before mine so I was getting annoyed. I ask for an estimate on when I can get my refund on April 6th. We have a long talk and I say my issues. They say they're scared they can't pay rent, but they're also taking in lots of commissions and my refund was only $20 and both my friends got refunds that were much higher amount than mine. I leave for over a month and May 13th I ask for an update.  They say this week I will get it.  Week ends and I dont have it.

I simply re-send my PayPal address. The next say I ask yet again and they actually refund me over two months from my initial refund date, and almost 1 year from when I commissioned. I was going to write an Artist Beware had they not refunded me. It's frustrating and I'm sorry it seems there are quite a few people with experiences similar.

I purchased a YCH from BrokenVocaloid in January 2017.  The artist and I exchanged a few notes on details and reference sheets.  When I attempted to contact them again at a later time, they would no longer reply. It became too late to dispute the charge with PayPal.  Never received art nor refund. 

I'm so sorry that happened to you. I've had an unpleasant experience with her also. It lasted a bit and ultimately ended in a refund. 

Calling a client "dear" and "darling" or other pet names i highly unprofessional. Also if an artist is unsure how to draw something they should have asked from the beginning. This is an artist i will avoid given the level of red flags and unprofessionalism.

i'm stuck with dealing with the same artiest right now been waiting on a refund for some ychs back in November 

i believe metal issues is just another excuse it's thrown around on FA like a game of hot potato you don't know who has the real issues anymore

ah man I've been duped by them as well. I eventually got my commissions after almost a year of pestering and in the end the items were super SUPER rushed. :)))

My fiance (a transman) absolutely died reading the notes between you two, the "How ftm do you want it" had him howling. I'm so sorry you had to deal with that!

I've made an account here just because of my experiences with this artist. February 16th 2020 I ordered 2 YCHs with different styles included totaling 47USD and still haven't received anything. This artist has made many excuses for why they cannot complete orders and tried to become more organized by making a Trello. The thing is, they're so unorganized to even add the commissions to the Trello themselves. Putting out a journal on FA that basically went like this: "If I haven't gotten to you add your references and basically all the details of the order again otherwise I'll miss you." Once the Trello filled up, the artist abandoned it. I suspect the Trello could have been used as a way to just forget about old orders and have it as an excuse if a customer asks why they've been forgotten. The artist has also done several other sketchy excuse journals since and I have no chance of getting a refund. Avoid ordering from this artist. With how few completed YCHs (all seem very rushed as well unlike the quality of work they produce for themselves) come out of that account vs. the massive amounts of templates being sold and how huge that Trello page was, I'm convinced it's a scam at this point. Even if that was never the artist's intentions, that is simply what it has become.

So she has done this to me as well. It has been nearly a year and she has owed me a refund for months mind you. I'll be posting more and then making a journal/comment on this linking back to here but I'm so tired of constant excuses. Mental health illness is not a crutch you can constantly lean on for stealing. 

I'll bring the physical proof in later however when I can maybe force a refund finally.

Yeah, I can say I've experienced most of the same thing, except for the part about her having a manager. Still not received a refund either. Guess that's my $50 gone

Same thing happened to me. I ordered a ych back in Aug 2019. I haven't gotten anything since i paid. I thought i was the only one, but i guess not.

This has also Happened to me. Most of my art ive commed them for was back in august of 2020 i ordered a reference sheet ($40) an artist freedom pose ($30) and also a wedding themed ych ($30) and have had many issues and excuses regarding when i would get my pieces, its always im sending wips of tonight or ill get to it this weekend. The biggest thing is when she says she "Will get done in stream tonight" and no stream happens. Keep in mind its February and i still dont have any wips or completed pieces. Any piece ive seen that someone has asked for a refund on has been relisted. Mine was relisted with out me asking for a refund and when questioned about it, she ignored it and said she needed money. So i would defo recommend staying away from long term commitment purchases with her