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  • Artist Caution - BluntGypsy


    Manzanar
    • Who: BluntGypsy
      Where: https://www.deviantart.com/bluntgypsy
      http://www.furaffinity.net/user/bluntgypsy/
      When: 07/05/2018
      What: Commission
      NSFW Content Resolved

    This issue has been RESOLVED as I have received a refund, but I would still like to WARN others about this artist and their TOS.

     

    On 7/05/18 I commissioned BluntGypsy for a YCH pinup slot that they had put up for sale. The pinup YCH's were offered in this journal:

    spacer.png

    And came from this DA listing:

    spacer.png

    I wanted a $20 colored sketch and here is the conversation had with the Artist to confirm the commission:

    spacer.pngspacer.pngspacer.pngspacer.png

    I paid them that day and added a $5 tip in advance since this was for a 'Fund Raiser' and it sounded like they were going through a rough time. Here is the proof of the Paypal transaction:

    spacer.png

     

    As you can see in the messages above she said she'd have it done in about a week or so, so I waited.

    She did not reach out to me personally for months and I waited patiently until she began to post some pretty concerning journals. The first came in August. 

    Fvx4Eea.png

    I am not a part of her Discord so this was the only update I had seen since I commissioned her, but as it said something may be done by the end of September, I decided to try to wait. The next journal, however, raised some red flags for me.

    SZslelS.png

    I had not had any communication with the artist directly before seeing this journal, so it came as a surprise to me that they were trying to sell their tablet (which they would need to finish my commission). So, I sent them an email.

    epIA1Le.png

    On the bottom is the email I sent to her and above it is her reply to me which came about a month later. I will point out she said she understood if a refund is desired, or to let her know if I still wanted the commission. At this point, with the selling of her tablet and the lack of communication, along with me not playing that character much at the time, I just wanted a refund and knew it may take a little while to get one back but asked for one anyway.

    xiagWhI.png

    After sending this email I received no further replies through email from her. The only thing I saw of her was another journal posted at the end of December.

    LzCKjBc.png

    It states that her house burnt down at the end of November but also asks for people to file refund requests through her emails, which I had already done, and clearly offers said refunds for clients who do not wish to wait until she can get a new tablet and get to work on art again. I decided to wait a couple of weeks before reaching out to her and sent her a message in January to see if she had ever gotten my email about wanting a refund and to simply check up on things.

    hYXWAd7.png

    MWV7SKj.png

    Please note that she said she'd put me 'at the top of her list' BECAUSE I'd reached out to her again. I waited another month or so but was concerned when I saw her offering money to those who would get her a tablet and talking about YCH's or designs she had bought in other servers so I contacted her for an update.

    wNzAgSM.png

    I admit that I was getting a bit impatient as I had been nice and had tried to be understanding throughout all of this since I know she had been dealing with a lot of stuff. 

    Two weeks later she reached out to me for the FIRST time since I had commissioned her.

    DpCYfAv.png3ZCrzNk.png44NBfWq.png

     

    On that day she said she'd send a refund THAT DAY or the next. I checked my paypal for the next couple of days and had received nothing. I decided to give her even more time and waited a month before contacting her again.

    QXgh7HN.png

    The reply I received was that I had been bumped down on the list due to a rather 'impatient and rash client' who received priority, likely because of their attitude. I was rather unhappy with this considering how patient and civil I had been trying so hard to be. She said she'd get it to me by Friday (which would have been the 5th). I waited until Friday, received nothing, let Saturday pass by and still did not see my refund so I messaged her on Sunday.

    qe98PpU.png

    At this point I was -done- waiting and receiving nothing but excuses, but as it had long passed Paypal's refund policy I could do nothing but continue to ask and wait. I finally received a refund on Monday the 8th.

    WEdWclR.png

    Firstly, I'd paid $25, not $20, but because the $5 was a tip of sorts, which I never should have given, I'll call the refund good. However, she chose to mention her TOS to me, which I was rather unhappy about considering she does not have this TOS listed on the front page of her DeviantArt, nor did I see it when I first commissioned her (turns out it was linked in a random journal). I WISH I would have read the TOS BEFORE commissioning her because I would have never done so otherwise. Here is a copy of it:

    84jMotv.pngSN8EHjS.png

     

    First of all, she has a 'Pay Upfront' policy along with a 'No Refunds' policy, which Paypal will not even back (which is how she takes most of her payments). Secondly, it states she will finish commissions in no later than 8-weeks, so the fact that I asked for a refund on an 'Overdue Commission', one that she OFFERED to me first, does not seem so wild, to me. 

    After this I did send her a message on Discord letting her know that I was unhappy with the entire process and why. She sent me a message back, defending herself, her policies, and then promptly blocked me. 

     

    As stated before, I count this as RESOLVED because she did finally get a refund back to me, however with the TOS that she has (with the 'absolutely no refund policy') and with how hard I had to try to reach out to her, I am wanting to warn others before they commission her so they know the potential of what they may be dealing with. 



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    I commissioned them last year during a full body promotion they were doing. Turn around was supposed to be a day or two and turned out to be a week. Wasn't a huge issue. I got what I paid for and was decently happy with it.

    Commissioned them a second time for two things. She kept telling me tomorrow she'd do it. That I was next, that tomorrow she would do in-stream sketches/work on commissions. Ended up getting the sketch that I paid for about a month after I commissioned it. Was supposed to be another quick, 2 day/maybe a week sort of thing. The port kept being 'tomorrow' or 'Just started on it/Made progress on it' for about 8 weeks from the time I commissioned them until she said she would offer a refund. That was July 13th. Meanwhile she was still taking commissions for things, but wasn't putting out anything.

     Since I wanted two things and only got one, but paid for both, I asked for half back, which was $12.50. She went radio silent by the end of July for about a week or so, even though she was active in other areas, wouldn't return messages.

     This bled off in to August, where I contacted her on the 10th, couldn't get my refund. Then again on the 20th. couldn't get it then. Didn't contact her until sept the 20th where she did not respond to me at all, so I just stopped trying until December 28th because I hadn't heard from her. I had already left her server I think in the end of Nov. Apparently something else happened.
     
     
    I finally just told her that the refund wasn't worth all of this and that I was done, and I cut my losses since I wasn't going to chase $12.50 anymore since it'd been 5 months and some change since I wanted the refund. She claimed she could give me the refund that day, but after what apparently happened I told her to just keep it.

     I'm not gonna spread her business around in here, but am chiming in with my dealings with them. You can commission her if you want, as is your right to do, but I won't be doing so again. During the whole time of commissioning them there was no shortage of excuses (idk what was valid and what wasn't) and it was more headache than what it was worth in the end.

    Perhaps she manages things better, but I'm not willing to spend money to find out.

    Edited by Kirovich

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