As an artist as well, if I were doing this to a customer I would understand why they contacted me a lot. I don’t believe I messaged them a lot, at all, and I only messaged them unrelated to the commission because they were going on and on about life issues and I check up on them. Once.
And no, they didn’t have a TOS anywhere I could access but after this they do now.
when they surpassed the first deadline, I got nervous. After they missed every other deadline, i was panicking.The con was incredibly closed and I was worried as to why they hadn’t even so much as messaged me about the commission, even with a Wip. So I, personally, think my messaging is justified. I don’t often message anyone i commissions unless it has been a prolonged amount of time.