baja

3 hours ago, VosurAekira said:

If it's listed as a 'donation', you may or may not be able to get your money back. You could try since you're still within that window, but I think the rules are a bit different due to gifts.

Ko-fi transactions aren't explicitly donations through paypal, fees are taken out and it would be possible to dispute a transaction in this case.

It can be a bit confusing given the wording and how the platform is used, but as someone who's used the service in a similar manner, it's essentially like any normal service transaction paid through paypal.

My understanding with CashApp and things like it is that refunds happen at the discretion of the recipient?

But you also need to have a card or payment method linked to use the service, iirc?
While it IS a long shot, have you attempted to go through the institution you used for the payment? (i.e. your bank or card company)

We have confirmed some of the aliases associated with this Bewaree's past business and have amended tags accordingly to reflect this.

However, we are issuing a strong disclaimer to exercise caution when looking up the Bewaree:
Many of their pages have very explicit NSFW materials associated with them and their business, if you feel the need to look into them, we strongly advise you do so with Safesearch ON or at your own discretion.

4 minutes ago, Chesta said:

Please check you FA no reply yet. I am trying to reach you to refund your payment and resolve this issue. Thanks ~

While it is admirable that you are attempting to make amends with this client, it is not always a guarantee that a poster will be religiously checking a post they have made.

This client of yours no doubt has other means of contact that can be easily seen on their FA profile, we advise that you look into these to resolve your matter with them.

Please keep in mind that when you make multiple comments in succession it notifies our entire team for approval.

1 minute ago, Tygre13 said:

snip

The Mod Comment was not directed at you, it was directed at other users who have attempted this.
Comments that post an Entire Beware are not approved, and therefore are not visible to users such as yourself.

Just a reminder for any future replies, we'd like to reiterate: If you have also had issues with a subject of a beware, please submit your own post.
Additional bewares on the same subject help visibility and the community at large by contributing to the tags.

Do not attempt to piggyback onto another user's post with a full beware within the comments. 

Any comments of this nature will not be approved.

17 hours ago, Fredmion said:

damn, maybe what I say isn't worth a ton, but I feel like this is a big misunderstanding. were they a little harsh? yeah but maybe the language barrier so to speak had something to do with it

Even with a language barrier, the artist was clear about their availability and the work they had to do first before taking on this client.
The client was openly abrasive when the work began, which wasn't even a month after they initially reached out to Takaneru.

Language barriers can account for mixed signals at times, but there's no need for hostility to this degree. It was just uncalled for.

If others have been experiencing these issues with this artist, we strongly suggest that you make your own beware post so it adds to her tag here, as it will highlight awareness on our site.

Please abstain from doing a beware write-up in the comments of someone else's post.

While many are outside of Paypal's protection period, you may have other avenues, as in speaking with your bank/card issuer to try and force a refund via other means.

On the other hand, if there are multiple claims made on her paypal, it may be possible to see a refund. This is rare, and we're only seen this happen if the individual has a large amount of claims filed against them. Many years ago, Pirate-Cashoo (Who has since caught up with their work and turned it around) was the most notable example where we saw retroactive refunds, but it took a lot of people being affected by her to have this outcome.

10 hours ago, anowllo said:

Still the same as before, now even the alt account @SpacePupper was deleted for inactivity as well without response

The SpacePupper account was the one that was in-charge of the Queue channel. So, it was gone after the timeframe noted in the screencap I took.

A shame that this is how it turned out for you, it's a frustrating thing to see 😞

A comment was not posted because it is in violation of Rules 1 & 2 respectfully:
 

Quote

1.  Comments are to remain professional, constructive, and on topic.
2.  No excessive personal information. 

Any attempts to update this post with commentary of this nature will be hidden automatically.

If you have had a positive experience with another artist that you would like to share with the community, we encourage you to make a post about it in our Positive Reviews subforum.

All posts are subject to our rules for participation, so we implore you to keep things civil, concise and to the point.

11 hours ago, TheTrueBlue said:

So she has done this to me as well. It has been nearly a year and she has owed me a refund for months mind you. I'll be posting more and then making a journal/comment on this linking back to here but I'm so tired of constant excuses. Mental health illness is not a crutch you can constantly lean on for stealing. 

 

I'll bring the physical proof in later however when I can maybe force a refund finally.

Please note that we will deny a submission of a beware via a comment if this is what you are intending to.

If you have also had issues with this artist, we advise that you submit your own beware to inform others of your circumstances.
While we can see that this behavior is a pattern, it is for the best to add to the tag to showcase the experiences each commissioner has had with an individual rather than piling on to someone else's entry.

Additionally, having more entries within the individual's tag will highlight them within our system's tag cloud for heightened visibility.

Hey OP? Have you heard any update in this case?

I got a notification from the telegram group regarding the inactivity, so if you and anyone else was waiting for a piece from Bluhuny, it's likely that they just up and bailed entirely.

Note, this was an automated message sent by telegram and not an update from BluHuny themselves.

1 hour ago, AngelEars said:

I can only hope this user reports them to PayPal then, since it seems that they are hellbent on keeping this policy. I kindly commented on an auction they have running, reminding them that making the buyer cover the fee isn't allowed and can get their account closed and the hid the comment and blocked me, so... :^)

I would err with caution at doing this to the artist unprompted, as it be viewed as harassment.

The artist is aware of the policy but chooses to push on regardless, that's their prerogative. Not a good one, but it is still theirs.

What I believe is lacking here, overall, is understanding and clarification as to the whys of the Paypal TOS and why their personal terms clash with it. 
OP here gave them the heads up, but we're dealing with a language barrier and tone is easily lost over text, especially if we're dealing with text translators. Personally, I think it would benefit them if someone were to note the risks of them doing their business this way, but that's more up to someone who is entering in business with them.

Not passerbys from this post.

On and off for the past year or so they always mention a backlog of commissions, and they've posted a good chunk of high-end adoptables for sale. Many of them at the cost, if not higher than your commission slot here.

So it shouldn't be impossible to refund you if with how frequently these design sales popped up.

I was watching them for so long and it just looked like a repeating pattern of 'life happening' so they couldn't work, but continued to do one-offs or open more slots despite journal after journal speaking about people who've been on the backburner with commissions and getting their work refunded.
Latiro's mention of the journal prompted me to look at it and the language does come off real scummy and manipulative, imo.

I've interpreted it as blaming a fed-up commissioner for her own shortcomings and lack of communication as the artist to her clients. And like OP mentioned, there's so many shouts with people wanting to know whats up with their pending commissions or refunds, but Mothux is essentially blaming them for the closure of her storefronts for quick cash.

Framed in emojis and flowery words really doesn't mask the lack of accountability here. Their work is really lovely to look at, but if they don't turn themselves around, it's going to bury them further in the hole.

7 hours ago, theodor said:

I was able to join this channel they have, but it has been dead; https://t.me/BluhunyWaitlist

If you join & scroll up in this channel, there's invite links to the "VIP" discord server as well.

You didn't need to do anything special to join it, it was meant to be some sort of priority slot list if you hung around. But the discord itself was not active, also worth a shot to see if you can catch BluHuny via discord to reach them wherever possible.

I previously had issues with BluHuny myself last year.
The commissions channel has not seen an update from them since last September, but they did not delete the account where I initially had contact with them for my transaction, the fuzzy timestamp implies that the account may not be active at the moment, but its worth a shot to maybe contact them there?


But with their track record at this point, who even knows, really.

Both names & number tags can easily be changed via discord, which can make it difficult to block people or report them for getting around your blocks.

Just as a general heads up for anyone asking for a discord tag, there's an ID that cannot be changed, and its accessible via Advanced Tools/Developer mode, and you'll be able to get a more definitive acct link in the event the individual might have access to Discord Nitro to change their #0000 associated /w their username 😆

Ah I was mostly curious to clarify that they'd be able to recoup the funds without having to bother waiting for Minami to suddenly turn over a new leaf.

And while the piece does retain the look/feel of a generic moe girl, the basis used was the OP's sona, which leaves an awful taste in my mouth overall.
If the piece received additional edits to remove all traces of the OP's personal character, I don't see it as an issue... but with how they treated their client makes me believe this was done in bad faith.

But at the end of the day it's up to the OP on how they view this, I just figured that they should be aware of this overall.

My apologies mods for double posting, I was attempting to edit my previous comment.
In looking at the artist's twitter page, it looks like they've sold the OP's fursona to another individual?

Screencap for posterity.
It seems like they finished the image in spite of the break down in communication. But it does not appear to be posted on their twitter for viewing.

Hey OP, with the transfer of funds in question, how did you send them to Minami? I'm not seeing that in your post, only mentioned.

For the most part, with most of the services I've seen used, I believe you're well within your window to dispute the charge to get refunded for this situation in full.
With Paypal, you're definitely in the clear as their window is 180 days.

You're getting EXTREMELY close to the end of your six month window, Varek.
I wouldn't let this go past that at all with the amount of money you paid for the badge, go through paypal for your refund, or you're without options afterwards 😞

Hey OP, have you tried contacting Bluhuny since you made your post?

Local friends of mine who attended PawCon this past weekend as vendors were stationed near his booth, where he was also vending.
As I was told by him when I attempted to commission him back in January, he "only" opens up slots for more commissions via Cons as a vendor, so there's a strong possibility that the queue has grown since you made your post here.

Definitely push for your refund before it gets buried with his backlog!

I do have some questions regarding your end of the transaction here...
Are you requesting a full refund for this commission, or just a partial one at a loss?

Looking at the references, it is very plain to see what was missed, but it does read as your character to me when I compare the references.

With that said, why did you provide two different references of your character? Looking at the refs, the colors and proportions of key elements you make note of are rather different between both refs. Its difficult to discern the proper color palette to be followed, the shape of the ears and how much space their chest fluff is supposed to cover.

Depending on which ref the artist chose to follow, it is easy to see where things may have been misunderstood from their end. They absolutely should have provided you with a WIP before completing the work, but I feel like this is where you made a misstep in the commission process.

I would also take note that English is not this artist's first language, which makes it all the more important to be clear on certain aspects of your character's design that you deem absolutely essential to their portrayal.

I speak from experience from my first posted beware, where I completely fudged it up on my end by doing just that; conflicting refs & not being clear whatsoever on key deets.

Not a happy situation on that one either. I personally let it go as a loss to myself, and I would recommend the same in all honesty.

I don't think you're entitled to a full refund, as the services were fully rendered from the Artist's end.

On 10/31/2019 at 2:07 AM, InklopBunny said:

I can’t do a transaction dispute with my bank, because it’s been too long.

Did you contact Square directly about your issues with Vani?
https://squareup.com/help/us/en/article/5060-refund-overview
Right here it says you have a full year to be issued a refund for a purchase not made via mobile.
You're not without your resources!