baja

A comment was not approved under rule 1 of our commenting guidelines. As well as Item 4 of the submission guidelines.

If you would like to amend additional information to your situation, you must keep your commentary strictly to the commission and not veer off into speculative commentary.

Unless you have definitive proof that this artist was targeting you, we will not accept speculative conjecture as proof of malicious intent.

A large issue with these subsequent concerns is a lack of proof from you, OP.

You have not provided clear proofs of what you are expecting to receive versus the progress you are seeing on the work itself.
Matters of quality issues necessitate extensive visual proofs in order to make any sort of judgement on the product itself.

I would also like to ask for clarification, as your continued coverage of these circumstances contradicts your statements in the original post:

Are you accepting these circumstances at a loss or are you adamant on getting a refund?

Two comments were not posted under 2 & 9 of our commenting rules, as well as our general submission guidelines with regards to posting information on site.
2.  No excessive personal information or bewares in the comments. 

9.  Moderators will not approve an alternate alias unless it's 100% confirmed.

• No: "similar styles". 
• No: "types the same".
• Yes: Same email address.  
• Yes: Same art.  
• Yes: Same characters.
• Yes: Same full name.
  
  Additionally, we do not accept off-site links as evidence for any claims, images must be hosted on our site for archival purposes.
  If you would like to make a concise update about this users whereabouts, we strongly advise our guidelines are reviewed.
  
  Given the nature of the hidden comments, we advise you contact (1) moderator with the content of your comments to make revisions to their aliases.

17 minutes ago, xNirox said:

I have found another active Furaffinity account owned by this client. May I add it?

You may provide it and staff can amend the tags and other information accordingly.

Please take note of item 9 of our commenting rules for aliases.

9.  Moderators will not approve an alternate alias unless it's 100% confirmed.

• No: "similar styles". 
• No: "types the same".
• Yes: Same email address.  
• Yes: Same art.  
• Yes: Same characters.
• Yes: Same full name.

Just taking a look at this, from the date you paid for both pieces to now, only 138 days have passed.
Paypal's window for claims is 180 days.

You are well within your window to submit a claim for a partial refund for the outstanding piece that you've not gotten a response for.
It should allow you to enter the amount that you'd like to dispute if you go through with the claims process.

A comment was not approved under item 1 of our Rules for Participation.

1.  Comments are to remain professional, constructive, and on topic.  We are not a drama site.

We expect better of our long-time members, please abstain from touching the poop if you happen to observe less than constructive commentary outside of this post.

A comment was not approved under items 1 & 2 of our participation rules.

1.  Comments are to remain professional, constructive, and on topic.  We are not a drama site.
2.  No excessive personal information or bewares in the comments.

Please abstain from speculative posting regarding this artist's personal decisions and details.

A comment was not approved for falling under item 2 of our Rules of Participation:
2. No excessive personal information or bewares in the comments.

If you have had a similar experience with a Bewaree, please consider submitting your own post to add to our tags and metrics. It greatly boosts visibility for others.

However, it must be said, that if you are actively seeking legal action against this bewaree, that we will not accept a submission until the matter is considered resolved by your respective court system.

As a third-party entity, Artists Beware will not be involved in posting any active litigation.

1 hour ago, DragonMaid said:

I was able to hash things out with the artist in my beware, we are now on good terms. We met at BLFC 2022 and had a really nice conversation about everything and were able to become friends again to work past the issue. They have been drawing other art for me and delivered a few of the emotes, but we no longer have any issues with each other.

We'd just like to clarify, as it's implied there might still be some outstanding work, are you forgiving their debt entirely?

We can mark this as resolved for you if this is the case.

For future art trades, I would strongly recommend setting hard deadlines and not providing the full image without some form of heavy watermarking to the other party. Some people may not even finish their end until they see some progress, that way if things stall out? You didn't spend too much effort on your part.

And this is just something I observed in the overall post and how you communicated with the artist throughout this endeavor.
It isn't right that the artist left you on read, but much of your correspondence regarding a follow-up to the trade does not state intent.

Being spammed with nonsense doesn't make someone want to respond, especially if you are unfamiliar with them. While you're both doing the work for fun and in your spare time, it is another form of a transaction and communication should be a bit more formal so there's no mixed messages in the event that things go belly-up for whatever reason.

I'd like to be clear that these are just suggestions as someone who's seen this happen quite a bit over the years.

A comment was not approved under item 9 of our commenting rules.
 

9.  Moderators will not approve an alternate alias unless it's 100% confirmed.

• No: "similar styles". 
• No: "types the same".
• Yes: Same email address.  
• Yes: Same art.  
• Yes: Same characters.
• Yes: Same full name.

A comment was not approved under item 1 of our rules of participation.

1.  Comments are to remain professional, constructive, and on topic.  We are not a drama site.

Please be mindful of your conduct moving forward, especially when attempting to contribute to older bewares.

1 hour ago, Necrovoyance said:

The artist has since deleted their Twitter accounts after another user confronted them on Twitter for the same issue

As a heads up. Looking up their aliases via twitter search shows that they have only changed their handle. the only one that seems to be purged is the pt/pz account. as nothing turns up when you search that handle.

these were both found using kirakirakuiin.

OP, your best bet at recouping the loss would be to just go through paypal for your refund at this point. Asking for a refund seems to be a fruitless endeavor because of how their communication just dropped off entirely.

Inform them that you'll be going to Paypal for a refund and leave it at that. You're already dangerously close to the 180 day window to dispute this transaction, don't hesitate to get your money back.

5 hours ago, Otterlysilly said:

Update: It has been well past October 1, 2021 which was the stated deadline for both the fursuit AND the refund. A claim has been filed and I am now awaiting to verify that she has been served before proceeding.

Once your matter is concluded, you may contact us directly to inform us as such.

As you have opted to pursue litigation in this situation, we will be locking this post until further notice.

Concerning the matter of the missing email, Pisq was in contact with staff to discuss the missing proof from their end.

We have concluded that it was likely this message never made it to Mossling due to the fallibility of technology; its not unheard of for emails to just be eaten and never make it to the intended recipient.

Staff tested sending an email between the two respective mail providers, a clean Gmail Account and a clean Outlook account were utilized, and what we saw is that Outlook promptly put the test email from our Gmail sender into Junk without notifying us.

Given the circumstances that arose here, we were lead to believe that the email may have gone to junk and was automatically deleted by Outlook without Mossling ever knowing about it.

Furthermore, Pisq has acknowledged that the breakdown in communications was an issue that is as much their fault as it is Mossling's.

Mossling has made it clear that they made missteps in this situation, but the client also admits that they took multiple steps to bar contact without informing the artist.

This is not a situation without blame from both sides, and we ask that further commentary remain constructive and abstains from antagonizing either party.

A comment was not approved under Section 1 of our Rules of Participation.

1.  Comments are to remain professional, constructive, and on topic.

4 hours ago, Airgunner88 said:

Been talking with this artist off & on since posting this beware.

Artist has continued to post art auctions & appears to have completed another commission today. I know little detail about this recent commission, but the fact my commissions are CONTINUING to be overlooked is VERY aggravating.

I do not know why I'm being overlooked by this artist.

I would like to preface that I am speaking as both a commissioner and an artist who used to work freelance; you need to stop speaking to this person, or any artist, under the pretense of "being friends."

We cannot know for sure if this sentiment is reciprocated, especially since the artist is ESL and maybe your mannerisms have not come across clearly. But you have approached this communication indirectly at every turn with this artist, you need to be clear and direct when speaking with someone regarding your owed work.

You stated it in your post that you do not expect anything from this artist, so while you are within your rights as a customer to reach out and try to find a resolution, your stance on this situation has been unclear. You're within your rights to be upset, but you also stated that you're letting it go? It sends mixed messages.

For future correspondence with any artist you commission, consider less *hugs and pets* and prioritize 'Hey there, I'd like to ask about the status of my commission' whenever you find yourself in a position where a wait is longer than anticipated. Informality with strangers can be uncomfortable to respond to; multiply that when you're someone who's native language is not your own.

And lastly? Never ever pay through friends and family. This is a hard lesson learned.

This is not meant to discredit either party, but I am mildly curious if any of the correspondence may have been sent to spam by the mail services' filters?
I don't believe spam-flagged messages would show up in your search through the inboxes as you have demonstrated here.