Patreon Refund?

[theodor]

I joined a pin club, and I have not received multiple rewards I have paid for. User is ignoring me. Because patreon is a monthly thing, is there a way to get refunds through them? It was paid out from my patreon balance, and did not go through my paypal.

[Alkraas]

This is probably what you're looking for!

https://support.patreon.com/hc/en-us/articles/360021113811-Requesting-a-refund

[theodor]

Im not if if you meant to send that, but that guide says literally email them on patreon and ask for a refund. The user is ignoring me, I have already asked for a refund.

[sbneko]

There's more info at the bottom! :3 

"If after contacting the creator for a refund, Patreon may offer refunds at our sole discretion, based on the circumstances. In order to be eligible to receive a refund, you'll need to contact Patreon within 10 days of the charge processing on your statement."

So I suppose you need to contact Patreon directly. It's likely passed those 10 days so maybe they can't do much but you can try. 

[theodor]

Guess it's the AB post route then, as Im missing 4+ months of content.

[theodor]

I got a partial refund after contacting them with the threat of a beware, and a promise some of the missing content was on its way.