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  • Caution: Toolkit46


    Takaneru
    • Who: Toolkit46 (ITTOOK)
      Where: Discord, https://inkbunny.net/Toolkit46
      When: 03/18/2021
      What: Commission
      NSFW Content Resolved

    Hello everyone, I would like to comment on the incident that I had a few days ago with a client.
    not more than 4 weeks ago a user in discord (and inkbunny, himself) asked me for a commission for a cartoon fight (characters hitting each other in a cloud of smoke) with some tv characters and 2 of my ocs, one sfw and nsfw. he sent me a reference from another artist (censored too

    however my commission list was full at the time, I did tell him it was full but I could put him on a pending waiting list.

    so the user accepted. then the days passed into weeks, honestly I am very sorry to make my clients wait, and it is my fault that things can be forgotten on me, so I quickly asked for my sincere apologies, the user was somewhat angry and I understand it perfectly even that I feel sad, my art is slow...

    The user was very kind so it motivated me to draw on a better way.

    IMPORTANT NOTE: I do not usually ask the money first because I like that the clients are satisfied with the sketch and then I receive the payment. so there is no image of the payment.

    I sent the first sketch, the user did not like it but I did not hate it either. 

    naturally the user tells me what changes he wants, but not minor changes if not a total change. I personally understand that there are clients who ask for perfection, so in that aspect it does not make me unhappy. but a total change I really did not feel that I could do it, I felt a little nervous since I promised to send several sketches in a single day, and it usually takes 3 hours per sketch and more than this size.

    how I still thought that he felt angry, I preferred to give up and say that I could not do it and I would not complain at all because he is in all his right, but while the conversation was flowing the client told me things like "I thought you knew what that I wanted "(I want to clarify that English is not my main language so I usually have to make mistakes and misunderstand things) I understand this. another thing  he told me "You're hurting your chances" then I felt that the sutuiacion was feeling "heavy" bad

    so I decided to explain to him why I feel that I cannot make a big change and why it takes me a long time, with the hope NOT that he would accept the sketch, if not that he understood and did not get angry with me.

    I don't think the user understood at all, maybe it's because of my English or I don't know.

    until he told me that he could pay me 200 USD which was not very sensible because I felt like a very poor girl. it was like an insult to my person. after that he decided to cancel everything and not talk to me again. What I would have liked is maybe to receive an apology or at least a small payment for the sketch, even though I understand that he is not obliged, i dont will lair i trying ask him a payment, he told me no, then i decided stoped.

    What can I say is that I be careful with some clients

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    damn, maybe what I say isn't worth a ton, but I feel like this is a big misunderstanding. were they a little harsh? yeah but maybe the language barrier so to speak had something to do with it

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    17 hours ago, Fredmion said:

    damn, maybe what I say isn't worth a ton, but I feel like this is a big misunderstanding. were they a little harsh? yeah but maybe the language barrier so to speak had something to do with it

    Even with a language barrier, the artist was clear about their availability and the work they had to do first before taking on this client.
    The client was openly abrasive when the work began, which wasn't even a month after they initially reached out to Takaneru.

    Language barriers can account for mixed signals at times, but there's no need for hostility to this degree. It was just uncalled for.

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    I think the fact that you missed your own deadline is pretty bad; I'd be upset too, but his reactions, attitude and the guilt tripping you with the offer of $200 is a huge red flag, and you are better off not working with this customer at all.

    You really should take payment before you start work though. A lot of the times situations like this will turn where the client wont pay at all, as seen on other bewares here.

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    I would have been finished at the "I'd be lying if I said I wasn't pissed with you" line. And then the snappy "do you even still have my commission info" and hugely disrespectful tone after that too... Artists are human, we forget and get busy. OP accepted no money, they had no obligation to meet the loose deadline mentioned. The fact that the client was so aggressive and hostile from you simply forgetting is a massive red flag imo. I've quite literally never had a client get pissed at me for forgetting/taking a long time, and I have adhd so that happens frequently.

    You deserve to be respected and talked to like a human, not like a dog or a machine. Beware well warranted, I would never work for someone with this attitude.

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    On 4/12/2021 at 9:48 AM, theodor said:

    I think the fact that you missed your own deadline is pretty bad; I'd be upset too, but his reactions, attitude and the guilt tripping you with the offer of $200 is a huge red flag, and you are better off not working with this customer at all.

    You really should take payment before you start work though. A lot of the times situations like this will turn where the client wont pay at all, as seen on other bewares here.

    Thanks very. But i really  prefer to ask for the payment before, otherwise they would call me a thief and that is worse

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    A comment was not posted due to being in violation of Rule #2:

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    Thank you.

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