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  • Welcome to Artists Beware! 

    All posts have been reviewed prior to being allowed in.


    Comments are moderated:  Please review the Commenting Rules.  Comments that don't meet our rules will not be posted.

    If your post is resolved:  Contact one (1) member of staff or leave a comment, and we'll update your post!

    If you are the bewaree:  Review "I've been posted to Artists Beware, now what?".

    If a beware needs a tag update:  Post a comment!

    To contact a member of staff:  See the Staff page or fill out the Contact Us form.

    Posts are not deleted unless you can prove they are fabricated.  If this is the case contact one (1) admin, and we will help you asap.

  • Caution- Computer_Garden/Cubert


    Romanticponydream
    • Who: Computer_Garden/ Cubert (Artist)
      Where: https://twitter.com/Computer_Garden
      https://twitter.com/cartoonsquish
      https://cubert.tumblr.com
      When: 07/06/2020
      What: Commission

      Resolved

    Hello Everyone

    I am very sad to write this and I have decided to sit on the issue for a few days. However I have decided that others could benefit to know my experience. 

    I originally commissioned twitter user Computer_Garden (Who will be referred to as Cubert) July 6th 2020. They have a unique commission type called a ko-fi baby which is basically a simple mascot design based off your twitter profile. The method of buying this commission was a setting on their ko-fi. I sent a DM on July 6th letting them know I had purchased one and what profile I wanted the commission based off. The next day July 7th they responded letting me know they have received payment and info.

    I messaged Cubert again on July 29th with no response. I did again on August 19th and they finally responded. I completely understand how mental health issues can get in the way and I understood the pandemic has also took its toll on many artists. So I told them I understood and continued to wait.

    Before I DMed them again asking for a refund on Oct 1st 2020 I noticed that during this time Cubert was posting a lot of personal art. I understand and encourage artists to do personal art in between commissions. However as a commissioner I couldn't help but feel a bit frustrated and ignored when  I would scroll on my time line and see personal art with out hearing a word about when my commission would be completed. In a small way I did feel a little disrespected.

    I decided on Oct 1st 2020 that I have waited long enough and I wanted to get a refund. This is something I did not want to do. However I was feeling anxious about the situation and I just wanted it to be over.

     

    The response I got made me feel awful and upset. The message was dripping with passive aggressive tones and it made me feel awful. I felt like I was being treated as an annoyance rather then a commissioner. I understand their points.  The word is a dark place right now and my mental health has also been effected. However with no TOS or queue to refer to in terms of completion time I was left in the dark and due to my own anxiety issues I was worried I would lose my money.

    I understand the commission type is unique and can take a lot of time. However if someone spends 5$ or 500$ on a commission it should still be treated with respect. Just because a commission price is low does not mean the commissioner can be pushed aside. I did try to reach out multiple times and did not receive any concrete updates with out asking. I did receive my refund. But I was made to feel like I did something wrong for simply asking for it.
     

    Our conversation is attached. All the dates are there. However it does not end with the refund.

     

    After I asked for a refund they made a tweet saying they will start working on the other ko-fi baby commissions. On the same day I asked for a refund.

    They then started posting all the other ko-fi baby commissions. Which confused me because in our DMs they told me they take quite a while....

     

    I find this concerning. You should not need to have someone ask for a refund to have you work on commissions. If I did not ask for a refund I wonder when these commissions would be completed.  I was also really hurt. I very much wanted this commission type and seeing them pump them out this quickly after telling me they take a long time made me feel very disrespected. And I also felt bad for the other commissioners because who knows when their commission would be done if I stayed silent.


    Cubert is a wonderful artist and has a unique style that brought me joy. However I felt like my concerns were not considered and that I was made to be a villain when all I wanted was information  about this art.

    I do wish them the best. Thank you for your time.

    screenshot1.jpg

    screenshot2.jpg

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    screenshot4.jpg

    screenshot5.jpg

    cuberttweet1.png

    image0.png

    kofibaby1.png

    kofibaby2.png

    Edited by Celestina
    fixed date



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    • Administrator

    Welcome to Artists Beware! 

    All posts have been reviewed prior to being allowed in.


    Comments are moderated:  Please review the Commenting Rules.  Comments that don't meet our rules will not be posted.

    If your post is resolved:  Contact one (1) member of staff or leave a comment, and we'll update your post!

    If you are the bewaree:  Review "I've been posted to Artists Beware, now what?".

    If a beware needs a tag update:  Post a comment!

    To contact a member of staff:  See the Staff page or fill out the Contact Us form.

    Posts are not deleted unless you can prove they are fabricated.  If this is the case contact one (1) admin, and we will help you asap.

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    Looks like they changed their @, I would go to your DMs and have mods update the tag. The old DM should have the new username (they auto change over, or if you were following them you can see it too). 

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    • Administrator

    Changed Where to https://twitter.com/Computer_Garden
    https://twitter.com/cartoonsquish
    https://cubert.tumblr.com

    Changed Resolved to Yes

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    I am unsure how to update the original beware but I feel this is something that also should be shown.

    It seems Mike (I called them cubert because I did not know their name) has found the beware and basically left out their response as made me look like a terrible person. They are also allowing their followers to call me names and left out that they did not disclose their queue or have any public place where I could have looked. I had no idea their queue was that long and if I did I would have not commissioned them.

    Over all I am feeling awful....as someone who also suffers from mental health issues I was hoping for some understanding and patience. But now I am worried I will be harassed. I feel silly being upset. But I simply cant help it.

    cartoonsquish1.png

     

     

     

     

     

    Edited by Celestina
    Removed third parties, but left the original
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    • Administrator
    47 minutes ago, Romanticponydream said:

    I am unsure how to update the original beware but I feel this is something that also should be shown.

    It seems Mike (I called them cubert because I did not know their name) has found the beware and basically left out their response as made me look like a terrible person. They are also allowing their followers to call me names and left out that they did not disclose their queue or have any public place where I could have looked. I had no idea their queue was that long and if I did I would have not commissioned them.

    Over all I am feeling awful....as someone who also suffers from mental health issues I was hoping for some understanding and patience. But now I am worried I will be harassed. I feel silly being upset. But I simply cant help it.

     

    Users do not have the ability to edit their own posts.  However, we will not be tacking this onto the main post as you are not named, and the artist is welcome to vent in their own space.

    With that said, if the artist escalates by dropping your name publicly and instructing people to harass you this will automatically be upgraded to a beware.

    For the artist:  You admit your queue is long, and your client claims there is no public queue.  Rather than being angry with them for you dropping the ball, please make a public queue so potential clients can decide if they want to risk a long wait.  70 commissions is a ridiculous amount of work, and it's unethical to be upset when clients aren't willing to wait for you to move through so many commissions.  Come on now.

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