Beware: Nekoloveart24

I've tagged this as NSFW because of the mature theme (strip-tease), but if it is SFW enough please let me know and I will change it ♥
Below is the product in question.

I recently decided to make my first ever P2U base (above) and I was contacted by Nekolover24 who requested to purchase a copy from me on the 6th February.


The next day, on the 7th, I responded and promptly sent them an invoice for £20.

They replied very quickly to let me know that they had paid the invoice, and once I had confirmed the payment had been recieved I went straight ahead and sent them a message that included links to the files for the base (I will censor the end of the link).

Below is the complete invoice + details of the transaction.

Later that same day they responded confirming that they had saved both of the files.

There is more to the conversation, but it's about brushes and them planning on using it soon etc. and so not relevant I think. If I should still add it then I am happy to.
 
However, on the 4th of March I discovered that I had an outstanding case that this same person had filed against me on the 28th of February. It was my mistake that I had not checked my emails or Paypal itself between the claim opening and when I noticed, but thankfully I realised within the deadline to respond (I had until the 10th) and was able to phone PayPal in time to find out what was going on and try to sort it.



Nekoloveart24 didn't contact me or notify me in any way that they had issued a chargeback, and so this was a complete surprise to me. The only clue they provided was a vague journal prompting artists that they have commissioned to message them if they have been affected by "this" because they didn't want to explain the reason publicly.

This of course was an instant red flag to me, as I would hope that if some genuine hiccup had caused a chargeback then they would try to at least notify about it and try to make things right. I am very suspicious and sceptical due to their lack of action and the continuation of their claim despite their vague acknowledgement of it. I can confirm that I'm not the only one affected by this person, but of course I know that I cannot provide evidence on their behalf so all I can do is suggest that they also come forward and write their own beware to help warn others of this person. I have already contacted PayPal and they are sending off my evidence to this person's bank/financial institution (unfortunately they chargebacked via their bank directly and so there's only so much PayPal can do to help me here, and so now I am waiting to see what is decided). The reasoning was apparently an "unauthorised transaction", which as you can see in my screenshots (and their journal acknowledging "this"), they appear to have every knowledge that they were purchasing something from me.

I have been told to wait 10 days (as of 4th March) before contacting PayPal again for the status of the case, so hopefully then I will be able to update this with more info on if I will be able to have my money returned to me. Once I had made sure that I'd done all I could in countering their claim I reached out to them on FA via note, but as of right now they haven't replied or seemingly even looked at the message itself.

Now we're all up to current date (7th March), so I will update this as things continue to unfold. I hope that this will end in my favour and that this person does not get away with both what they bought from me AND the money ?

I think that's everything? As my first beware I hope I did everything ok, but of course if not please feel free to let me know so I can make changes!
Thank you so much for taking the time to read, and I hope this can help others ♥