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  • Caution: FurFancy Costume/victoria10717_/Nessi_Noodles


    WillowMammoth
    • Who: Furfancy Costume
      Where: https://twitter.com/victoria10717_
      When: 05/06/2020
      What: Fursuit/ Fursuit Parts



    Back on 12/07/2019, Victoria had originally made a post about selling a Wildpup head for $550.

    On a deleted quote-retweet around the first of May, she had reduced it down to about $450. It was about May 6th when I got a response to my question from May 3rd.

    97d71c43e60233fef166577b7fa23c0b.thumb.png.4281b565b0c1d1ad49b2b3f8e080ce3a.png

    This is where I began a direct message, asking questions about the head to be refurbished. The original tweet made it sound like the fixing up of the teeth and eyes would be included in the $450/$550 price, but those ended up being about $100 to add those in. It didn't bother me at that time, however.

    As a note, I had taken these screenshots as a precaution around the time she had temporarily changed her name to nessi_noodles, after a previous beware post.

    furfancy1.thumb.png.0116ab48ddcb114a29fba90ffa631c9e.pngfurfancy2.thumb.png.8f3f6bce61fff5b7575093af15b727ec.pngfurfancy3.thumb.png.d94dc8032261a7b506242902dc0c05f9.pngfurfancy4.thumb.png.9ad0e6cafc1c9031d2cc41a6178c4714.pngfurfancy5.thumb.png.0b4bde57e4b758ee49a3544143c851bf.png

    The invoices through Paypal.

    furfancyinvoice1.thumb.png.f8d0dca4f4532790f3489f4c442ab404.pngfurfancyinvoice2.thumb.png.18be268e2d75ac42c6e82e98a327d729.png

    On June 24th, 2020, I had sent my first inquiry for an update, and how I was not listed on her update Trello.a49e05776d12f4f47df2109edd097b2b.png.4532d3ad98e1760d0c388c41e4330a1e.png

    I thought I'd try poking her on her Telegram, as I had received no reply on Twitter, despite her at the time being active. Per the screenshot, I had asked for updates on September 05, 2020, showing read but not responded. During this time she was active on both Twitter and Telegram. I sent one more update on October 27th, 2020 before I decided to file a dispute with Paypal. The screenshot shows that this recent message has not been read since.5471851bbd385eaedcb154013736c436.thumb.jpg.ea6056075f2241558781415603077d5c.jpg

    I waited about a couple of days, and with no response despite being active on Telegram, I decided to file a dispute on Paypal before my 180 days went up to file. Since I didn't think I would get any response to a dispute like I hadn't on Telegram and Twitter, I decided to escalate it to a dispute. The screenshots in this beware were provided to the Resolution Center.

    furfancycase1.thumb.png.13464df5b45786581c4ae9d14687c23b.pngfurfancycase2.thumb.png.170f898571f243125fefc8ddce87d2d3.png

    Due to RL work, I hadn't gotten any screenshots on the Paypal escalation while waiting for the case to clear. While waiting, it showed "Adjudication reason: The seller has provided a full refund to you," while on the pending transaction, it said, "Credit has been processed and claim is now closed." Up until today, 11/10/2020, the refund was on pending, the resolution center showing it being refunded as an e-check.

    This morning 11/10/2020, I had received two emails at the same time, saying the refund was being delayed, then canceled. With some Googling, I found that this can sometimes happen if the seller doesn't have enough in their bank or Paypal account. Since I had to go to a morning shift at work, I couldn't contact Paypal directly to see about resolving this refund.

    furfancyrefund1.thumb.png.562dde5901e3f8d6ea0a17e446ce1fe7.png

    I had planned to call Paypal the next day, 11/11/2020, to see about resolving. However, when I came home from work in the evening, 11/10/2020, I had found the case had been resolved in my favor, and a refund provided to me.

    furfancycase3.thumb.png.398f1acc5a0f927c4313788bd78feb09.png

    It's incredibly disappointed it had to come to this, as Victoria is incredibly talented, but I wanted to at least warn others to expect delays or ghosting. I have not personally contacted Furfancy since filing the dispute, as I felt this whole deal had become a lost cause.

    65385e9c5bd9da103648d4ac19114c2f.png

    a49e05776d12f4f47df2109edd097b2b.png

    furfancydispute2.png

    furfancyrefund2.png




    User Feedback

    Recommended Comments

    VosurAekira

    Posted

    Wouldn't an incomplete refund indicate that they were already in negative for their paypal balance before the refund initiated? It could be a possible indication that someone else might've performed a dispute/claim against them as well.



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