Beware: riajoi

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How was the refund cancelled? I would call PayPal personally about this and get it resolved. There shouldn't be any way someone can cancel a refund when a dispute closes? The artist agrees to the refund in writing and should be enough evidence to PayPal.

6 hours ago, Celestina said:

Refunds can be canceled if the funding source doesn't have money.  This is done on Paypal's end, but I agree.  OP needs to call Paypal.

Paypal has been called, I only get robots that tell me to try and figure it out on the website (new disputes can't be opened). I have also used their email feature and it forces me into a loop of "Here is some info from our site! If this isn't helpful please reply to us!" reply leads to the same email again.

This event has been resolved

9/30/19 I have received my refund.

This refund was from Riajoi and through no help of paypal at all. I was completely unable to contact them during this entire event even through mashing 0 or even saying keywords into the phone. Riajoi took out a small loan in order to get the refund through. In all honestly I thought I was being lied to but it turns out they were being truthful. I commend them for being truthful and making sure I got my refund.

If mods want screenshots of the conversation that happened before this outcome I will happily attach it.