I found this artist via a group chat on Telegram that was made for advertising art advertisements, and decided to commission this artist for having an art style I considered to be appealing as well as having affordable prices.
I agreed and paid the artist, expecting to have my commission eventually completed.
However months passed and I never got any kind of update. The only communication I got from them was me asking if I could update a reference.
November comes, and I'm getting concerned. I also look over their Trello queue and TOS and realise something is very off.
First thing that comes to mind is that my queue placement is not labelled with 'paid'
As well as still accepting commissions despite having already a large backlog.
Their TOS was extremely sketchy and unfair, rules such as being able to keep your commission in waiting status as long as they'd like, and once started, a max up to five months.
I contact the artist about an update, and an estimated waiting time.
I decide then to file a dispute on Paypal and explain my grievances as politely and honestly as I could.
Something that caught my mind was that the artist said that they would only finish my art if I closed the dispute. If I ended up following with this, I would've never been able to reopen it again, and there's no guarantee I'll have my sketch started by then.
They claim that if I win the dispute my money would not be refunded anyways and ultimately be a waste of time, which sounds sketchy to me, however I cannot find a official Paypal source claiming otherwise so I cannot say for definite if this is true or not.
Lilpinkghost claims they have done nothing wrong, as I have agreed to their TOS. Their TOS is not legally binding, as well as having numerous issues with it.
[Mod note: there were more pages, but we parsed it down to the text the artist submitted as the rest are just caps present here.]
After I escalate the dispute, they become rude and patronising.
My experience with Lilpinkghost has been overwhelmingly negative. Please do not commission this artist.
Edited by James
removed duplicate caps, added caps sent in