On January 19th, 2021, guppygoopy advertised five slots for iPad sketches for an uncolored $15 through Ko-fi tips/donations. As instructed, I donated through her Ko-fi with my username and left my DMs open for her. From reviews and her activity, I didn't think of the consequences of commissioning through donations as it was a simple commission that could've been delivered right away.
Once the payment was completed, she contacted me through DMs. As brief as it was, her replies were quick and simple.
After that last message, the conversation ended and I assumed that would mean she was going to start on my commission.
Around February and March, guppygoopy took a hiatus. As far as I know, no formal announcement was made on social media. I was not messaged about the hiatus either.
After a few months of waiting without any progress, seeing her active on social media again, I asked her about the progress of my commission on April 1st, 2021. The message was left unread. I asked again on April 22nd, 2021. That message was also left unread.
During that time, guppygoopy was active on her profile to announce Twitch gaming streams and post doodles for friends and outside of commission works.
On April 30th, 2021, I wrote another message to her requesting either a refund or for her to communicate with me. I included my feelings about being ignored when expecting a product from her. The message was left unread.
As of April 29th, 2021, guppygoopy has been inactive on her profile. I have no other way of contacting her; she has a Discord that isn't made public where she appears to be much more active and her Ko-fi is bustling with donations. As of writing this, she is currently live on Twitch as well.
I am beyond frustrated at this point. The least I want from her is communication or my money back.