I met Finley at AnthroCon while they were running a booth in the Dealer's Den. There were suiters attending the con in suits that Finley had made, and the tails they had on display were of good quality. We talked for a while about pricing a fullsuit, how long delivery dates were, how deep the queue was. At that point, I decided to commission a Full Digitigrade suit from them for $1600. Communication was great until December, at which basically all communication ceased.
The only reason that Finley responded here was because I had 2 emails:
I am open to marking this Beware as "resolved" if and when the refund has been processed on PayPal.
New information as of 7/1/2019. I was promised a refund (partial in June, the rest in July). Finley has not been in contact since those promises were made. I've attached the email conversation below, and you can see comments for more info.
At this point I'm forced to raise this to Beware status from it's current Caution status.