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khianve

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Everything posted by khianve

  1. Edit: On 01/07/2023 Paw-to-Press got in touch with me, they were polite and gave me a detailed explanation of the situation: it turns out that a change in exporting procedures, by my country and in the period that I bought the dakimakura, was the problem and USPS didn't intervene on account of that during the initial shipping procedures, so it got returned to a district post office instead of the business' local post office. Therefore, Paw-to-Press sent me said dakimakura through GlobalPost. All things considered, I think it was an honest mistake and I'm happy that I got my dakimakura.
  2. This was an order I placed about 2 years ago and for which I did not receive what I bought. In November of 2020 I placed an order for a premade dakimakura (Otterbits' Sergeres 2 Way Tri-Cot dakimakura) on paw-to-press.com and paid to PAW TO PRESS LLC with my credit card, here's the product page and the email I got from them: and my bank statement: At the time, said product could only be ordered as a backdoor item and it was during the pandemic, so I expected that it would take some time to deliver it and didn't gave it too much thought. By June of the next year, I still haven't received the dakimakura and was a bit worried, so I contacted them by email and got the following reply: After this and every time I contacted them about the purchase, they did not respond and it was already too late to dispute it as a billing error with my credit card company. By the way, I also used another email to contact them with no luck: and just to make sure, I contacted them again with the previous emails and also on twitter, but it didn't get anywhere: This was not my first time ordering something online, but it's my first time having this kind of problem.
  3. Thanks! I'll put it together and submit as soon as possible.
  4. Hi there mods and staff, thanks for keeping this community alive! Before I post in this site, I was wondering if it is the right place for it: I made a purchase in a shop from the furry fandom, but did not receive what I bought and lost contact with the shop's staff, can i submit an artistsbeware post about this matter? The transaction is older than 4 months. If yes, my only proofs would be the email I exchanged with the shop and a 2 pages pdf from my bank with the transaction, is it okay if I: -remove the email's domain but keep the email provider's domain ([email protected])? -keep the order's number? -present my bank's statement with just the important stuff translated in the caps (couldn't find an example, just paypal transactions, but I did not search it thoroughly) ? Thanks in advance, khinave.
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