Kei

The ultimatum guide in the resources section of the site gave me the confidence to give an ultimatum to someone who I commissioned in August and still hadn't delivered despite offering me many promises over the months.

In January, I sent them a message laying out what I had ordered, what I expected [either a refund or the art done within a week], and what would happen if the expectations weren't met [a PayPal claim being filed].

They never read the message.  A week later, I sent another message informing them that a PayPal claim had been filed.  They didn't read that second message.  They never responded to the PayPal claim, either.

PayPal refunded me in full earlier this week.

It was my first time ever filing a PayPal claim and was a bit nervous.  But it all worked out.

The resources and advice here on AB are indispensable, I'm super grateful for them.