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  • Beware: MarbleSoda

    Kobaj

    By Kobaj (edited)

      • Who: MarbleSoda, MarbleSodaArt, Mrbl
      Where: https://www.furaffinity.net/user/marblesoda/
      When: 04/03/2023
      What: Commission
      NSFW Content Resolved

    I sent off a request for a YCH April 3rd. On the same day MarbleSoda replied and accepted it. They did caution me there was a queue, but I was fine with this.

    image.thumb.png.2926aed2b725290636d5544a8437e77e.png

    The very next day they sent me the invoice.

    image.thumb.png.88c6cf7783b445b2c5f9412b05907dab.png

    I paid and they confirmed receipt.

    image.thumb.png.b00cbddef75118cd0e6b55e9ae42a10c.png

    Two months later, at the end of May, I inquired for an update. I received no response.

    image.thumb.png.40f96d194831c8b425401718150b5a21.png

    Another month later, at the end of July, I again inquired for an update. This time I also emailed them using the same email I sent my reference to. I received no response.

    image.thumb.png.365b7b424261c93fc478f06610483d8f.png

    Untitled.thumb.png.7cd4e7ab6cc4967d04c51ed2d48fdba2.png

    Furaffinity shows an unopened letter picture for notes that have not yet been read by the recipient. IE a read receipt. Here there is no unopened letter picture. This indicates the artist is reading my notes, but not responding.

    image.thumb.png.2d4ac3ced59013cc486d14c3dc547fb9.png

    image_2023-08-15_044740987.thumb.png.5423e33de446e98317025791681357e3.png

    The artist is clearly still accepting YCHs and commissions given their recent post on FA.

    image.thumb.png.b96a2a4249ec8261056070c40e025ae7.png

    It has been 4 months since I've heard anything from the artist and I doubt I'm going to get my commission. Now I want to warn others that they should not commission this artist.

    Edited by James
    fixed tag, uploaded read receipt

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    Rendrassa

    If it's only been four months, you should be within time to file a claim with PayPal. I would send another message stating your intention to open a claim. You'll need to decide if you still want to try to get the art or push for a refund.

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    • Senior Staff
    baja
    • Senior Staff
    1 hour ago, Kobaj said:

    Oh! I assumed Paypal cutoff was like 30 days. I'll see if they can get me a refund, thanks :D!

    For your reference, the Paypal window is 180 days.

    Your Paypal receipt provides you a deadline of October 1st to report issues with the transaction.

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    Rendrassa
    12 hours ago, Kobaj said:

    Oh! I assumed Paypal cutoff was like 30 days. I'll see if they can get me a refund, thanks :D!

    For more info on contacting the artist and PayPal, see here:

     

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