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July 4 2018 Tolwulf posts an advertisement on a unofficial Anthrocon Telegram page for badges to be completed and picked up on Friday, July 6 2018 Following this advertisement, I replied asking for a badge upon landing at the airport in Pittsburgh. Payment email had been sent, and they received the amount of 30 USD. An invite link was provided to a group chat where progress on the badges would be delivered to those who commissioned him. July 7-8, 2018 An update on badge progress was requested. He replies that it will be completed by Sunday at the latest. July 9, 2018 No progress had been made in regards to the badge. In a face-to-face conversation, he mentions the badges will be shipped out post-con. This was later confirmed in the aforementioned group chat. August 7, 2018 TolWulf sends some messages explaining how he's been busy and is currently working on the badges. I reply back. There was no reply for several more weeks. October 15, 2018 The artist reiterates that he's busy, and adds that line work has been done for the badge. I ask for WIP pics to see if there is any truth to this statement. November 2, 2018 After asking once again for an update, and mentioning the possibility of requesting a refund, TolWulf replies once again, and no WIP has been provided, claiming they are currently busy with other work. I inquire about a potential deadline. November 28, 2018 Following a brief conversation regarding MFF, TolWulf replies saying he currently has completed the badge and mailed it and the other incomplete badges to the Hyatt (no idea why he did this). He says he will send pics of the completed work upon arrival to the hotel. He continues by saying he will ship the badge from MFF. I mention I will send him my Canadian home address when I see the completed badge. January 15 2018 No updates have been given. I give a final warning. As of today (February 16. 2019), the message has still been left unread. To sum all of this up, there has been a lack of prompt communication with the artist. If at any point there was a reply, TolWulf would continuously claim that work had been done, but not provide any evidence to show for it. A dispute has been filed with PayPal, but was instantly denied, given the claim was made 180 days past the transaction date, leaving me short of a refund and no foreseeable badge in sight. I will post any updates when and if I hear back from the artist.
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