ORIGINAL POSTING DATE: March 8th, 2011
EXPLAIN: So, as you can see in the link, I commissioned for a custom of their adoptables quite some time ago. I was much rather wanting them to include that one in their next batch, so I could purchase it then when it was actually done, but I went on to commission it as a custom since I doubt they'd do otherwise. Only once since then have I ever received any sort of update, seen here:
So, okay, I was cool with that. Sure it'd be a little over a month, but that wasn't too long right? Next day? Nothing. Day after that? Nothing. All the way up 'til today, and I've still received no news. I've sent them a note recently on February 22nd, which has indeed been read, just asking on how it was coming, and I have not received a response. I believe they were out of town or state for a while around Christmas time, but they've been posting their own stuff, and for a custom adoptable that really is only a recolor of old lineart? I really didn't want to have to write anything about anyone on here, but this getting ridiculous, and I'm still waiting of icons from another artist that someone just recently posted. Any suggestions of how I could ask for a refund without coming off as rude or whatnot? I'm rather worried I'll just end up being ignored though, as I already have once. |: