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In April of 2022 I commissioned artist Kittygrave on Twitter for a simple flatcolored bust sketch of my OC to help support them when they said they needed money. I paid the money and waited about a month, what I figured was more than enough time to get the commissions done since it was nothing seriously huge, they responded saying they would have it done at some point in June. I let some time go by, and nothing ever came of it. So I reached back out in November for any updates or a refund if they were too busy or no longer wanted to do it, again another promise to have it done, but this time within a week! At this point I'm a bit too antsy and 10 days had gone by, so I requested a refund and they promised it by the end of the week. At this point I become a bit more firm on my requests and set them to this strict time frame since they had promised it yet again. They responded and said they'd have it within 24 hrs, as of January 4th I have yet to receive any kind of refund or a response even though I had asked for updates. During this now 9 month wait, and past my given deadline, they had done personal art, opened commissions (They deleted the comm advertising post, but evidence of it will be posted), and adoptable batches. They HAD a trello but had taken it down to update it and I have been unable to find it since. I don't even know if I was ever put on it to begin with as it was inaccessible to me before my commission. Normally things like this I would even be fine with, but they just did little communication and never updated me if they needed to extend a deadline, which I would have been totally cool with! Down below are proofs of their activity post deadline: 1/25 MOD NOTICE: The artist has since made amends with OP and provided a refund, and the matter is now considered resolved.