Search the Community

https://artists-beware.livejournal.com/987533.html WHO: Adiago/Zero/Damien WHERE: http://www.furaffinity.net/user/adiago WHAT: Digital art WHEN: Paid for on December 17th, 2017 - current (No work completed on the piece at the time of writing this.) Explain: On December 17th, 2017, I purchased a piece of art from Adiago over voice in her Discord. The piece was supposed to be four other characters and myself. While I don't know how much the other people paid, I paid a lump sum of $195, which I know was the most out of the group. The money was for all of our characters to be in a Chinese New Years themed, cell shaded commission. Between purchasing my slot and writing this post, I have been blocked from all forms of communication by Adiago, and no WIPs or any updates have been given to me by her or any of her trusted contacts. The commission was added to her "To Do List" on February 1st, 2018. This is the only progress that has been made on it thus far. The date of writing this is March 14th, 2018. (Pictures below) A friend of mine went out of his way to contact Adiago directly, and the response I received in her Picarto stream was "tell Kat if he does a chargeback ill post him to artists beware. where thousands of people will see it." When someone in stream asked what this was about, she responded "someones trying to be a D-bag and if they do it ill ruin them and no one will ever draw for them again". These were posted publicly for all in her stream to see. (Pictures below) This is the first time I have ever decided to go through a charge back. I would have liked to work things out with the artist, but at this time the artist is refusing to speak with me. I have no way of contacting them myself, and at this point I just want to post this and be done with it. I am currently in the process of trying to get my money back, and writing this due to it being a bad experience. From my understanding, this is not the first time something like this has been written about the artist. I paid for work, the work was never finished, and now I want my money back. That's the short of it. Please note, all commission details were worked out in voice in Discord. Adiago and I had a good business relationship, and this is how most of our transactions took place. The only details of the commission are shown below in her "To Do List". EDIT: At this point, the chargeback has been completed, and Adiago has pushed this issue from a professional conflict to a personal one. Please see below for all the details. https://imgur.com/a/e5QDD This is to show that this is the only commission still sitting in her to do list. The artist is currently working on personal work in her stream. (Linked above) https://imgur.com/a/UNQeR This picture shows that the commission was put on her "To Do List" on February 1st, 2018. You can see the date in the lower right hand corner says 3/14/2018. This commission is still in her "To Do List" at the time of writing this. (Linked above) https://imgur.com/a/NTIT4 https://imgur.com/a/oVLG5 https://imgur.com/a/zLulv https://imgur.com/a/LkUor These links are to show that I am currently blocked from communicating with Adiago. I am currently blocked on her FurAffinity, both her twitters, and Telegram. While wanting to keep this strictly professional, I decided not to censor the Telegram link (Besides the names of both my boyfriend and another friend of mine for privacy reasons), because I would like people to understand how I was treated as not only a loyal follower, but a returning commissioner as well. (Links above) https://imgur.com/a/mFNYM This is the receipt for the Paypal transaction. This is to confirm that I did purchase this commission on December 17th, 2017. (Linked above) https://imgur.com/a/t3pa1 This is her stating publicly in her stream what she intends to do with me charging back. Please look at the quotes "tell Kat if he does a chargeback ill post him to artists beware. where thousands of people will see it." and "someones trying to be a D-bag and if they do it ill ruin them and no one will ever draw for them again". (Linked above) https://imgur.com/a/VPeJF This is Adiago's Terms of Service. As it states; "If at any point in the commission process I either find you intolerable or the commission is giving me a large amount of trouble, I will either offer or do a force refund. The final refund amount will be (Total amount-Work completed= Refund). Full refunds only given if I have not started and the commissioner is being problematic." In this situation, Adiago had not started my commission at this point, and had me blocked on all her places of contact. I can only assume at this point I am being found intolerable, and am entitled by her ToS to a full refund. (Linked above) https://imgur.com/a/f4tg0 This is confirmation that the issue was resolved. I was originally going to let this conflict end here, since the claim has already been settled, but Adiago has escalated the issue even further past this point, and has taken the issue from a professional conflict to a personal one. (Linked above is the claim outcome) https://imgur.com/a/0l0g9 This is the image a friend of mine sent me. The time this was sent was 12:41AM on 3/18/2018. I didn't cross out my main account to show that it is in fact me she is targeting, and that I am not going on a witch hunt. This was posted after Paypal had come to a decision on the claim, and marked the issue as "resolved". https://imgur.com/a/uJPi0 This is extra proof to show that I am indeed a returning customer to Adiago. I have purchased more in the past, but throughout 2017 alone I had sent Adiago a total of $555, not including the $195 chargeback. This also shows that this is the only refund I have had to request from Paypal against this artist. As stated above, I originally wasn't even going to make this post, even with the way she was treating me. The Paypal claim was resolved, and I would have liked to wash my hands of it. Adiago has taken this issue out of the realm of professionalism and made it into something personal. I would like to make the community aware of this unprofessional behavior, and ask to please take caution when considering purchasing art from Adiago. This is the first issue I have ever had with the artist when it comes to buying art, but the situation has quickly escalated into something I would like to be no part of. Thank you for reading, and please be careful! If she is willing to treat returning commissioners like this, then there is no way to know how she will treat new commissioner too! Beware!

What: 370$ worth of commissions. (A six Telegram sticker pack, and a two-character, three paneled comic. Harassment and threats of taking back a custom character I had already paid for and had several pieces pending because I "broke species rules." Now (2022), she has repossessed the character after it has already been sold to someone else. Initial Backstory: I joined Adiago's Discord server sometime late December 2018 after my (now) ex and I had secured a spot on her waiting list for a "coupled" pair of Abyss drakes (her closed species), a white female and a black/grey male to be our fursonas. (Named Eclipse and Orion) 01/14/2019 - 01/24/2019 Adiago gave me her Google Doc's form to fill out and I gave the other one to my ex to fill out for his. She approved our forms and I paid for two "mack daddy" tiered references (200$ each), then a few days later I asked if I could pay extra to get the next tier of references (called "Ultra) for both references as I wanted everything to be perfect and to her standard. I also wanted couples icons which was something we had discussed in her server that was tacked on to the additional amount. Due to conflicting differences between myself, my ex and Adiago a 1-2 month turn around became six months and Eclipse was officially finished in June. Proof of transactions: Google document explaining species guidelines: Eclipse's original upload: 08/01/2019 Adiago had told me needed funds really badly to fly out her boyfriend at the time, so I asked how much the ticket was and off so offered to buy a commission from her so she could buy him a ticket. I asked her for a comic like the one she did for one of ours friends and she agreed. The sketch she gave me from the above screenshot: Over voice she told me she still didn't have enough so I commissioned her for a set of six Telegram stickers and sent payment (see the screen-cap above for payment, cap below for sticker prompts) 08/20/2019 Adiago decided she was going to do my stickers (we were in a voice call), she asked me to remind her of what they were of. (Since she couldn't remember where the details were posted as we talked over several different platforms.) I pinned the message of the sticker details in Discord and she started to get upset that she was reminded that the stickers were of Orion (Her and my ex had had a falling out during this time, and he had left the server) and started shutting down on me and making it very obvious she wanted me to offer to have them changed, she accused my ex (the owner of Orion) and I of trying to copy another pre-existing drake out of anger, and eventually quit responding to me. 09/02/2019 We later had a discussion about changing the character for the stickers, and she agreed to accept Eclipse for the stickers but things were uneasy between us after that. 09/14/2019 - 09/162019 Around this time, the mutual friend of Adiago and I had grown close, and I was hanging out less in Adiago’s servers since I was growing increasingly uncomfortable with her opinions on certain subjects. Adiago did not like this and started dangling my artwork over my head if I didn't come and join in calls, and eventually flat out said she wouldn't do my artwork. Being fed up with Adiago's behavior, I sent her a goodbye message and left her servers. She blocked me and I found out that Adiago had no plans to honor my commissions due to my leaving; overwhelmed I opened a dispute on Paypal. She immediately went off in her server and was telling people she'd destroy me if the charge backs went through and wrote a journal about it on Furaffinity, accusing me of falsely charging her back and saying that she would write a Beware on me. Adiago ended up unblocking my ex who handled things for me as I was too upset. She told him that if the claims were not closed, she had a senior account and would have my account frozen for fraud. My ex was concerned for my mental health and logged onto my Paypal account and closed the claims and took Adi on her word that she would do the artwork. Third-party contact. I'm sorry about the fuzzy dates of the last two screenshots, as I did not take these screenshots and have no way of retrieving them with the exact date. I also do not have the notes between my ex-partner and her as he closed the conversations and didn't know how to reopen them at the time, and currently we're not in contact anymore. My ex had asked me if I wanted to change what one of the stickers were supposed to be since one was supposed to be of Eclipse with the friend I had a falling out with so I told him what I wanted it changed to. (The error image was a screen cap of what I had listed for the stickers originally.) 09/21/2019 I have not had any contact with her directly since we mutually blocked each other. My ex did for a day or two and she later blocked him. Only "updating" us through her Trello where she had made an entirely new section called "low priority" and said she would be decreasing the quality of the artwork as a "hassle fee" Low priority screenshot: Comic Trello card: Stickers Trello card: 09/28/2019 She wrote a journal stating that there was now an update in her TOS to where there where even stricter rules on her species. She also had marked Orion, Eclipse and my warhound as non-canon due to "colours not being right." among other things. I went through a lot of fighting for her to be made and still be considered canon (as originally I wanted the art of my character in her world alongside her sona's ship crew.) so this was very hurtful to me. Journal: Old reference of Adiago’s TOS from time of initial purchase: When I had filled out my form for Eclipse the only two links to any form of TOS was a link to the species Google form listed under the transaction screenshot and this tiny little checkbox of rules at the bottom. She had no other TOS listed on her pages. 11/07/2019 I commissioned a new reference sheet of Eclipse with how I originally envisioned her. I changed her to have paler colouration, additional scars, and made her hair no longer wavy. Adiago, within a few hours of the reference being upload, noted my ex to tell him that she would be repossessing my character since I broke her "species TOS" (which never said I couldn't change my character), and stated she'd "refund what was owed minus labour fees" which completely astounded me. Note: She also wrote a journal saying that she is perfectly okay with doing changes if people just come and talk to her but from how aggressive she has been in the past and how she treated me during the development of my drake, I know this is false. Journal: My ex and I weren't sure what to do but at the time I knew I wanted to stand my ground as my drake alone had over 1k spent on her at the time. I didn't think she was going to refund me because I knew she didn't have the money to do so and I loved my character at the time so I was not willing to give her up. Adiago ended up getting banned from Furaffinity for her threats, harassment and openly trying to sell a drake she stole from her ex so I had hoped that was the end of it. 01/30/2020 Adiago was streaming and she was erasing the identifying features of Eclipse and Orion off the sketch of the comic she owed me. She admitted she wasn't going to do my artwork and instead was going to reuse the pose for her own characters and has since used one of the base drawings from the panels in one of her comics. Admitting in stream as well as name calling: 01/31/2020 She had taken the icons I bought from her back in January of 2019 when commissioning Orion and Eclipse, and she went over them as her own characters. Boasting about how they were "much improved." The icons were not on a base and were meant to be original. Sometime in late August and then on the 28th 2020. I had been dealing with her harassment for years at this point and after an incident that I handled (extremely) poorly resulted in me getting a beware on myself over Eclipse (Which I still feel extremely bad about despite the beware having been solved and I'd apologized so many times to the artist.) I had enough and decided to make a new character and sell Eclipse. I had listed a journal publicly and had someone message me on Furaffinity and we took it over to notes. They knew of the drama behind the character and wanted to buy her privately despite knowing this. Eclipse was worth over 2k at this point and the person was aware I was having her reference sheet made by the artist listed above into a new character and we settled on a sum of 800$ for both canon and the "non-canon" version of Eclipse. Discord message: Their screenshot of them sending me payment: and I had a journal that was pinned to my profile that was a list of where certain characters where re-homed to that mentioned Eclipse had been sold privately. It's been two years and I still haven't received a single cent of what I was owed nor the artwork. She completely removed my comic from her Trello and I have not seen any progress on the stickers either. She has continued harassing me online for years, which can be seen on any of the accounts I listed above, even after I sold my abyss drake. I however, decided to finally post this Beware because recently she has stolen Eclipse back on Deviant art. She has posted that she "repossessed her" back in 2019 (which is a lie) because I had "wrongfully charged back several artist" and that if I'm seen using her anywhere, that I stole her and had no rights to her. Her post: As shown above she has no rights to do as she never gave me a cent back towards Eclipse, and even if she did, she was sold off to another user. I don't expect to see hide nor hair of any of my money but I couldn't let her get away with stealing a character "from me" when it was publicly declared I no longer had her.