Hello!
So, to make this long story short, I commissioned someone for 2 characters in 1 picture, they said it wouldn't look good according to their 'conscious', so they offered to do those 2 characters in 2 separate pieces. I offered to make it like a 2 part series and they said, 'i'll see what i can do'. 1st initial sketch came out great but end product was way off from what I even asked for. So it has me extremely upset because I ended up having to pay extra, because I wanted a specific type of background for this fanfic I'm writing. (I never mentioned this but still, I hoped they'd draw what I wanted drawn).
I ended up asking for a refund for the 2nd piece (1st piece was already done and completed and it's a great piece but it's not what I asked for), so, I kept it. It's fine, I needed more art for that OC anyways.
They refunded me (for the second piece) and uploaded the 1st one onto their DA but they got his name wrong and when I corrected them, they ended up hiding my comment and changing the name of the commission entirely.
But anyway, should I have been more specific? Should I have asked for a refund on the first image too? I feel like I could've handled this better... It's probably cuz I was so happy to commission them, only to be let down in the end. 😕