How many contact attempts is considered too much? I don't want to harass the artist, but I've had zero responses from them.
I ordered an art doll from someone's bigcartel store in early February, and I haven't heard anything from them since. It was advertised as a sale, and "sale ends when I run out", with several dolls displayed, so I assumed it was pre-made.
I've tried contacting them four times since then- once through their shop's messages, two emails, and a private message through their public art Instagram. They're still active and recently had an identical sale, advertising shipping within a week of purchase. I'm wondering if I should try asking via comments on their art posts, but I don't want to harass them.