I hate that this all happened to you, and I HOPE that things do get better for you.
This has always made me wary of buying a fursuit, not that I would anytime soon because that's a lot of money for a well-made one, but still. I see bewares everywhere now about various fursuit artists and it almost seems like you might as well trial and error on your own and make one at this point.
I get people have shit going on in their lives, but do these artists not understand that there's $2,000 on the line? I won't pretend to know your situation, but I'm positive that $2,000 is not something that just randomly appears in a bank account, and for most people that's a nice chunk of money. I mean if I can't so something, I just straight up let people know and always give them options. Refund, extra art for the wait, ect.
It almost seems like she tried guilt-tripping you as well with each excuse she had, and seemed to avoid the questions and concerns you had as well.