Vindictiive
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Sadly from the 7 people who reached out to me since this beware they said the reason they haven’t spoken out is fear of being harassed - exact words were “did you see what happened in Her server when duccidraws asked about her same day commission when it wasn’t done 3 weeks later? I don’t want them jumping on me like that” “ I’m smaller than her they will bury me” “the mob that comes down on anyone critical of her business practices scares me” it’s all sadly seeming to stem from a toxic environment from her watchers which I’ve been subject to myself, I had to report several people for threatening me with physical harm for reporting this.
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update i have received a refund via her manager.
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I haven't gone to the bank, no. I have a very unhelpful one (even in cases of outright proven fraud) so i just have always dealt with paypal since they have always been reasonable. ive never had an issue with charge backs over the 180 days as long as i could prove i was owed what i was owed. but they had a new change i guess to their system so that essentially means im only getting it back if she sends it back unless i want to put more effort into it. and honestly as much as 40 dollars is a decent amount and i believe i should get it back, at this point i just want to have it closed and move on, because i'm kind of a pick your battles person and this just isnt worth expending more energy on fighting. i only made this post after finding out about several other things so i felt that it warranted bringing attention to this situation, in the hope that it can be a learning experience for others about keeping clear deadlines and expectations, and being aware of paypal policies, as well as hopefully a learning experience about managing expectations and responsibility for the artist because she does do lovely work I just think that she could be better in regard to her wait times and things like communication with individuals on deadlines, wips, that kinda thing.
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A PayPal claim was filed and auto rejected for being past 180 days, I hired someone else to do the ref and they finished within 2 hrs, I sent communication to Hyperion’s assistant that as I want nor need any art from her and cannot pursue a claim to get a refund I will just consider the matter closed. As disappointing as it is that I lost out on the 40 dollars I would rather it be over than to drag it out anymore. I consider the matter closed.
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I bought 2 adopts from Hyperiontrash december of 2019. Via discord we had a conversation that if i paid her an additional $70 usd i would get nsfw and SFW full refs of both designs. After payment was sent for both, i received one, this beware is about the second set. we corresponded only on discord the last 9 months. Payment proof: So I approached Hyperion and agreed to pay for both refs as seen here I received the first ref and the first promise of "sometime next week" After 3 months of no wip, no contact, i reached out again after seeing a journal that she couldnt work because of her computer (while still not being listed on her queue): and then after a further 3 months (at this point we are at 6 months wait time I reached out again, as i was still not on her queue and no wips had been sent or contact made) i was told she was "almost done" I waited another 3 months and reached out again. was told she would be done "in the next 2 weeks" I waited a further 25 days and reached out a final time, this time suggesting a refund. I was told she cant refund me. It is now as of posting october 15th, she has still not sent a single WIP, nor the final product, however on october 14th she has created 6 adopts from sketch - to final product and received total bids as of this writing of over 500 dollars, 300 of which has been paid to my knowledge and during a conversation on her server on the 14th the following exchange took place: all adopts finished yesterday are grouped here: at this point i simply no longer believe i will get the refs i paid for. as that is the case I felt it best I leave this beware for the community before attempting to issue a chargeback with paypal, or that possibly i may get the references, though at this point as i have been unable to use the design for a year i no longer want it the way it is so i would rather have the money so i can pay someone else to do the reference with changes.
