jaggerknife

The manager account was suspended now, so it seems like all the alt and regular accounts are suspended.

I feel your pain. I have been trying to get a refund for $35 for about 2 years. I made a post about it. I dont understand why they arent banned yet, whenever they get suspended they open everything on a new account. good luck on trying to get your case resolved.

from my experience on trying to get a refund from them, they always say next week or next paycheck but never send anything. every month I ask for a refund and everytime they respond its always "sorry I dont know what happened or  ill send over the refund within the week" never happens though. Good luck with them I have been trying since last year all for just $34. its a matter of principle now

I have been having problems with them as well, I payed for a YCH on July 27 2019 and never received anything after awhile I decided to get something else from them  on December 3 2019  they made that one quickly and when I asked about the previous one they had no clue what I was talking about. So I had to do some digging and found the original YCH and sent it to them, they never responded so I sent a note to their TOS account.

They responded and said that they will send the refund that was January 8 2020 and they said it would take 2 weeks.

I sent another request for a refund on April 8 2020 they responded on April 11 2020 and said that they didnt know what happened and that they would send it by the end of the week.

Once again nothing so I sent another request on June 11 2020 and havent had any response, Any advice?