Ah, i am so sorry you’re dealing with this. I had a similar problem several years ago, during the first run of godzilla pins and I’m sad and disappointed to see that it’s still happening. I want to be up front and say that I did receive my pins from squeedge, so the issue was resolved, but it took over a whole year and MULTIPLE attempts at contact before I got them. Ended up I only able to wear the pin a couple weeks before it broke off my bag and I had to glue it back together and put it on display only. I can completely understand the struggle of keeping up with a ton of orders compounded with life issues, but this is apparently a repeated issue even now.