More inquiries about making artist beware posts

[khianve]

Hi there mods and staff, thanks for keeping this community alive!

Before I post in this site, I was wondering if it is the right place for it: I made a purchase in a shop from the furry fandom, but did not receive what I bought and lost contact with the shop's staff, can i submit an artistsbeware post about this matter? The transaction is older than 4 months.

If yes, my only proofs would be the email I exchanged with the shop and a 2 pages pdf from my bank with the transaction, is it okay if I:

-remove the email's domain but keep the email provider's domain ([email protected])?

-keep the order's number?

-present my bank's statement with just the important stuff translated in the caps (couldn't find an example, just paypal transactions, but I did not search it thoroughly) ?

Thanks in advance,
khinave.

[Eden]

1 hour ago, khianve said:

Hi there mods and staff, thanks for keeping this community alive!

Before I post in this site, I was wondering if it is the right place for it: I made a purchase in a shop from the furry fandom, but did not receive what I bought and lost contact with the shop's staff, can i submit an artistsbeware post about this matter? The transaction is older than 4 months.

If yes, my only proofs would be the email I exchanged with the shop and a 2 pages pdf from my bank with the transaction, is it okay if I:

-remove the email's domain but keep the email provider's domain ([email protected])?

-keep the order's number?

-present my bank's statement with just the important stuff translated in the caps (couldn't find an example, just paypal transactions, but I did not search it thoroughly) ?

Thanks in advance,
khinave.

Howdy!!

This would be something our queue mods would have to take a look at.  Submit what you have, and we'll send a message if there's anything else.

[khianve]

Thanks! I'll put it together and submit as soon as possible.

[Rendrassa]

If you paid through PayPal, you should be able to find the transaction and (assuming you didn't pay through Friends and Family) can open a dispute for not receiving your order.