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    Changed Resolved to Yes
  10. Aether
    Update: After they reached out at the beginning of the month (May 2026), they were able to finish the commission. Unfortunately, I did not grab screenshots of this interaction before they unfriended me on Discord, so I do not have access to those messages at this time. As an unprompted apology, they did also send a second artwork, which only needed a quick correction to remove the ears.
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  19. Flay
    Initiated commission on the 9th July 2022, confirmed Payment of $140 USD the same day. Updated August 27th and was told there was a queue Asked for an update November 03. Was apologised to but then lacked any updates until I prompted in March 03 2023 where I was provided a crude sketch (Clearly done in panic when I asked for updates) July 5th 2023 he starts ignoring me and so I continue to ping him. He's still actively posting til Feb 2025 on this account. So I hunted his Telegram down and started following his tele channel where I confronted him. Recieved a very baseline ink of the supposed "completed work" and then he proceeds to keep ignoring me It was only when I got fed up on his Trello account that he marks my commission as "complete" August 2024 https://trello.com/c/Sq7OFnuG/50-flaydramon I joined his Telegram channel and started responding to all his posts. until he responded to me July 10 2025. Met with hollow words and a broken promise of a refund Up until February 2026 My last attempt and he's still ignoring me Finally he's just decided to ban me from his channel. I assume I'm "Bad for Business" To this date I've still yet to receive either refund nor art. and still not even read my messages.
  20. HaruTotetsu
    Ah good to know. I'll definitely take that into consideration, though its a bit more complicated since they aren't the characters original designer, and the character design in question was created more than 4 years ago. I've also looked into the characters original designer and they have had a DeviantART account for 12 years, and on their ToyHouse account state they are 24 years old. The character in question only has a SFW image and there's nothing inappropriate for kids involved in the sale, just this odd issue with payment. I did some extra digging and found the DA account of the person i bought it from and that is only 5 years old with nothing on it, and the initial transaction was via DA points. So you may be right about them not being of age. There is still a chance this is all a misunderstanding though, like they're old enough but just haven't validated their PayPal for some reason, as I know some object to giving companies certain details in this day and age because of AI data harvesting. I'm thinking I'll wait for their response and ask for them to clarify things, and after that I'll decide what to do. I'd like to give people the benefit of the doubt. Though I worry if I simply return the design this'll just happen to someone else. Thanks for all your helpful advice baja.
  21. baja
    I do not want to assume, but I am going to speculate the design your purchased may have been under $50, around there? You can open a Paypal account at any time, but until you verify it (by linking a bank account/card, verifying your personal info), you are limited in doing a lot with the platform. I recall when I was younger (before the minimum age limit was hard set at 18), I set up an account under a fake name and I could not withdraw more than $25 until I verified my information, like $25 was my hard limit and I could do nothing else with the account. This was about 15+ years back, so things may have changed since then, but it does sound like an account that isn't properly set-up for the platform. It could be the case that the individual never completed the set-up and may not be of age to be using Paypal, and if this is the case from their Toyhouse profile? I would wash my hands of the design and not deal with the individual again.
  22. HaruTotetsu
    Thanks baja. Not to worry about the late approval, I know things can get hectic. I've reached out to the person i bought the character from telling them about what PayPal said and offered to send the money via PayPal again, or via another place to send them funds. I should add that PayPal said they weren't a "verified" member of PayPal yet, so it might be they have introduced a policy that if you don't verify your account you need to accept any money sent to you, or it'll be refunded. So I think this is just a security measure PayPal has, rather than a refund made in error or due to the other users account being closed (it hasn't affected my account at all as I've commissioned artists and others after the initial transaction, and after I got the message about the "refund"). I don't know if the fact they made it so it has our physical address on the invoice as if its marked as a physical item being delivered to my physical address, or if this might be a more universal policy with unverified accounts at PayPal though. For now I'll wait for the adopts owners response and proceed from there. Don't know if they'll be more to post here about it, but I'll post a comment if anything comes up, that might be of interest to others. But I think the "PayPal issues refunds if you don't accept the money when your account isn't verified" is worth mentioning.
  23. baja
    A comment in this post has been hidden due to sections 1 & 6 of our Rules for Participation. We do not accept bewares in the comments of another person's post. If you have had a similar experience with the Bewaree, we strongly recommend submitting your own post in order to boost our tags and metrics for this individual. Multiple submissions on the individual greatly help visibility and other clients to come forward.
  24. baja
    Apologies for approving this a bit on the late side. You need to talk to the person you bought the design from, flat-out. If something was acting up with Paypal and they suddenly do not have the funds, then your original transaction would be considered void (just going by general etiquette with adopts) It could not hurt to reach out to Paypal to see what's going on with that, if you have not done so already. Be sure to **call** Paypal and do not leave it to chance with automated responses or chat functions (these are **horrendous**))
  25. Tanukily
    TL;DR – Scam Warning: RaveWonders / Kitcat_artist / Lunawolf.art I sold my character Clairabelle for $50 Payment was sent through a third party who was allegedly scammed PayPal refunded the third party and charged me a $15 dispute fee The buyer stopped responding and hid the character Toyhouse support recovered the character and returned it to me Please do not harass anyone involved: this is only a warning to stay cautious Hello everyone! My name is Tanukily and I own a bunch of characters I write stories about. Recently, I have been selling some of my character designs to help cover some bills while I wait for my summer job to begin. This has meant letting go of some characters that are very important to me. I started selling my Four Seasons Deer, which were the very first characters I ever created. I plan to redesign them in the future when I am able to but for now I had to let them go. It started with Napoleon (Winter), followed by Aurelia (Autumn), and most recently Clairabelle (Spring). The following case includes: Discord interactions between me and RaveWonders, Proof of Transfer History and Ownership, and finally the Paypal Claim Documents.. For clarification: Naomi and Clairabelle shown in the screenshots refer to the same individual. They changed their displayed name during our interaction. Timeline of Events: March 20 RaveWonders/Kitcat_artist asked to DM me on Discord. We talked about putting Clairabelle on hold until April 16. Since that was a long hold, we agreed they would include a small extra piece of art or a small character for waiting. Clairabelle is worth around $241, but I listed her for $50 because I just needed to pay my phone bill. Waiting almost a month for just $50 didn't really feel worth it, but with the extra character I agreed. March 22 They told me they might be able to pay earlier around April 1 and asked for my PayPal ahead of time. I gave it to them. I even told them there was no rush and I could still hold until April 16 because if they needed that long it probably meant they were budgeting carefully, right? March 23 Out of nowhere I received $40 from a completely random PayPal account. When I asked about it, they said it was from them. Later that day I received the last $10 and that finished everything needed early. Everything seemed normal so I transferred the character. After that they showed me art they made which I genuinely loved seeing. I always love seeing what happens to characters I created. Two different people sending money Sending it their way then! Proof of Transfer History and Proof of Creation: All of this information is publicly available at: https://toyhou.se/10479852.clairabelle/ownership The next following days are relatively expected, right? They showed me all the cute art they created with the new character. April 4 I got a scary PayPal email saying the person who sent the $40 filed a dispute. I was so confused. I completed everything on my end. When I looked into the case details, it showed that RaveWonders/Kitcat_artist had apparently been asking multiple people for money using different emergency stories that had nothing to do with our agreement of receiving commissions I tried messaging them several times. No response. While gathering my ownership proof on Toyhouse, I also noticed the character suddenly disappeared. At that point I was honestly worried they deleted the character and ran off with the art. They were online a few times but completely ignored me. It just looked extremely suspicious. PayPal outcome I submitted my evidence showing: • I was the original designer • I completed my side of the transaction • This involved a third-party situation I had no control over PayPal still ruled in the other person's favor. I do understand because they were also scammed, but it still left me taking the loss. So in total I lost: • $40 refund • $15 dispute fee • My character (at the time) I did submit an appeal because I shouldn't really be punished for someone else's scam. Unfortunately, Paypal did not accept the appeal either which still leaves me at a total loss of around $55. Resolution At this point I honestly was just at a loss, but I sent a ticket to Toyhouse explaining everything. Within a few hours they responded and THANK GOD the character wasn't deleted, they had just hidden her. Toyhouse returned Clairabelle back to me and closed their account. Huge thanks to Toyhouse support for that! Beware / Notice CLAIRABELLE IS NOW BACK IN MY POSSESSION. If RaveWonders/Kitcat_artist is using the character anywhere, it is unauthorized. As for the money, I will find another way to cover the loss. I will make more characters if I need to. If anyone knows the person who was originally scammed or has contact with Kitcat_artist, I would appreciate the chance to talk and better understand what happened, since I still have yet to receive a response.
  26. baja