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  • Caution: Scales&Tails Studio


    Crabapple
    • Who: Scales&Tails Studio / @Scales_tailsUK / scalesandtailsstudio / The Reinderp Sidekick
      Where: https://twitter.com/Scales_tailsUK https://www.instagram.com/scalesandtailsstudio/
      When: 10/27/2020
      What: Fursuit/ Fursuit Parts


    Explanation: Commissioned a fursuit tail, commission completed but never shipped??? Lack of contact/lying from maker. 

     

    Proof of deadline agreement:
     image.thumb.png.e2dc6f45d84eabd1a6b01349348ae4ce.png

    Proof of payment:
    image.png.a06b44ee9c2f0f365663acc3b51fb45b.png

    Commission was completed 12/03/2020: 

    image.thumb.png.20d5377d55a7d9665d5fac98ea7e97a3.png

    Communication starts to wane:
     image.thumb.png.39f3ff73d684e67439e3755f224c7907.png

    I never received the tracking number or any proof of postage. Most of the responses from here on out were very short and lacked explanation of any kind. 

    image.thumb.png.15c8367785a93948b0c030fb3412b4fb.png

    At this point I was starting to get a bit nervous and proposed a refund. They used my tail in another commission opening post on twitter and Instagram.

    When I looked into their Instagram I found a few comments from commissioners complaining about not receiving their commissions. (I cannot make any statements on these peoples behalf's and have no proof of their transactions. These screenshots are only provided to explain my motivation for filing a Paypal dispute.)

    image.png.05165d27af3e96cc95f4d272047cb3a7.png

    [Proxy removed by staff. Submissions may only mention your transaction, and not others]


    I eventually decided to go through with the chargeback which closed in my favor on Jan 31st 2020. Was a really hard decision for me this time since they had actually completed the tail.

    I did say that I would be willing to send the money straight back to them if I received a tracking number or proof of postage. But unfortunately I haven't received any messages since. 

    image.thumb.png.7525561dc031c86ac5661a0a42b57a29.png

     

     

    Edited by armaina
    Downgraded to Caution, removed proxy



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