On April 21st, 2022, I noticed Naiifu advertising a YCH reminder in the submissions on FurAffinity. The YCH isn't the main focus of this post as it was completed but is relevant regarding why they might not be answering. I looked through their profile and their website and wanted to buy a chibi as well. I sent them a note on my personal FurAffinity account after asking on my art one. They responded on April 22nd, 2022 confirming my commission was accepted.
Once the invoice was sent, Naiifu went silent and I heard nothing about my commission for two months. Their FurAffinity went inactive but their Trello was active. I was on their list, but they were completing commissions before mine. This is fine! I know artists may or may not complete commissions in order. On June 22nd, 2022, I sent them a message asking for an update. On June 24th, 2022, Naiifu apologized, saying they had no excuse for why haven't updated me within the two months and sent me a link to a sketch of the first commission.
Naiffu quickly finished the YCH and sent it to me by July 4th, 2022 with changes I requested, saying their workplace had been busy but was finally settling down. With the YCH finished, I asked the same day about my second commission, the chibi, and when it'll be started. The mail icon doesn't appear next to my message, indicating that it was read.
Naiifu went silent and I didn't hear anything back from them. Their Trello stopped updating on June 24th, 2022 and their FurAffinity went inactive. On August 4th, 2022, I sent them another message. I didn't need a paragraph, but something about the status would've satisfied me. The mail icon appears next to my message, indicating that it has not been opened.
With no answer, I sent another message on September 4th, 2022. Because the chibi was $15 and was simple, I asked about a refund or completion of the work. Their website was down, so I couldn't skim through their TOS. Currently, I am outside of the chargeback window and cannot initiate one. I had the intention of sending them the $35 back for completing the YCH, just wanted my $15. The mail icon appears next to my message, indicating that it has not been opened.
The same day, I found Naiifu's Twitter with the most recent activity being from September 1st, 2022 with them posting a sketch. Throughout the months I was waiting, they were active on their Twitter. It wasn't linked in their FurAffinity, so I didn't think to reach out on other platforms. The only sites that were on their profile were their Ko-fi and CuriousCat. I sent them a message, requesting the same.
As of September 7th, 2022, I have not been given a response or answer with Naiifu either having read receipts off or not opening my message. Naiifu has shown activity by retweeting tweets with the most recent being from September 6th, 2022.