Beware: Tahomacougar/Deermoonstudios (fursuit)

If the maker is incapable of standard communication, they either need a manager who can be their communicator for them, or not take commissions. Communication is a standard. It's not optional. The tweet guilting you for asking for basic updates? Not acceptable. Ghosting when they've taken your money and not delivered the product? Not acceptable.

I don't know much about Etsy's policy, but I would try to get in touch with their customer service about an undelivered product.

UPDATE (I'm not sure about how adding updates work so mods can correct me) 

On May 24th 2022, I finally got the head I bought. The maker still never contacted me and as a result, the fursuit head has a number of mistakes that could have easily been avoided if they had simply communicated and sent progress updates to me. I didn't even realize the head was out for shipping until Etsy notified me it was at my doorstep. There was nothing I could do after they stopped talking to me, as Etsy only handles issues within the first three months of buying something, regardless of if it had been delivered or not. So they get to avoid any sort of punishment on Etsy, outside of me leaving a bad review. They had sold the Legosi head and had put up another head for sale in the meantime, so it really does seem as if they decided to screw with me in particular.

1 hour ago, James said:

You got the update done right! Though we do ask that you please include pictures of the errors if you're claiming they exist.

Yes. This is the character the suit should resemble, biggest issues are the ears being too large and the nose marking being orange and black instead of orange with darker orange stripes. I realize in the conversations that I said the colors they showed were good, I didn't realize they were going to use the tiger print over this area. The character is also more lynx like than cat like, I assume this is because one of the references images I sent was of a lynx (for their cheeks), they asked and I spesified the character is a domestic cat, they may have forgot. Both miscommunications that could have been cleared.