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  • Artist Beware: byronbae


    Asher
    • Who: byronbae
      Where: https://www.deviantart.com/byronbae
      When: 01/18/2019
      What: Commission


    I paid for a custom Cinnadog from byronbae on 1/18/2019, which were $40 base price + extra for other trait add-ons.  The total transaction was $45 after adding 1 $5 trait to the custom base price.  They mentioned there would possibly be a long wait time due to taking multiple slots.  deviantART journal, claim proof, and payment proof below.

    cinnadog2.PNG.d710519c33e3614d16a1a8f9d7281351.PNG

    cinnadog3.PNG.5c40ad5114b7cc25363c7d379268f3fd.PNG

    cinnadog1.PNG.b3421cbaccf1baa6d43b1e908f1d0351.PNG

    cinnadog4.PNG.41decf44814099856bd1b4cd21a442f9.PNG

    I waited with no update until I received notification on 5/3/2019, where byronbae let everyone still pending know that they were having IRL issues, but should still expect sketches soon.  Hearing nothing for several more months, I messaged them again on 9/15/2019 asking for status updates.  Byronbae replied that they would be able to potentially get their queue done in October.

    cinnadog5.PNG.c5b0102be1492fb929a7342e368d65ee.PNG

    cinnadog6.PNG.1ca2ba196bc0c7a5555a4ab73c77f7c0.PNG

    cinnadog7.PNG.3f84b46a9d2a95b45dcc28d16f18a40b.PNG

    On 11/28/2019, with no other updates in October and November, I asked for a refund.  I received a reply that byronbae was willing to refund me but had no income, so I would need to wait until January.  I let them know what I paid and waited for an update.

    cinnadog8.PNG.d09eb04fe24e2929967fe4dd65cdbf8f.PNG

    cinnadog9.PNG.1a3814c5f7ca0dc810ab9d6248870baa.PNG

    cinnadog10.PNG.5d32bd8b95a27dfa905e1235f6aaf2c2.PNG

    I do not follow byronbae directly on deviantART but checked their page to see if they were active, and noticed they posted a journal on 1/3/2020 mentioning the outstanding commission issue.  They claimed that they would be working on refunds and pinging people involved.  As of 1/27/2020, no communication has occurred and no refund has been issued.  I commented to ask status updates, but it has now been over 1 year since the initial transaction.

    cinnadog11.PNG.4e39d4e6726fc67b89c04992976ff47e.PNG



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