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On March 2, 2023, Solari0m posted an 'emergency YCH' for $50. Immediately, I jumped on it. I had admired their art for a while and was genuinely excited to work with them. I got into contact with them in DMs and we began to discuss details on the same day. I sent payment promptly, and she confirmed she received it. On May 12th, Solari0m posted a tweet with a piece of NSFW art and the caption "I'm almost done with the ych, please send me a DM if yours is still missing!" so I promptly did on May 15th. And then again on May 19th. This is where the communication issues started. While she did confirm she got my message, she never responded beyond that, and from there, seven months passed. On November 9th, I reached out once more, and they provided to me was a sketch over of the YCH. At this point, they decided to redo the piece, because they didn't like how it looked. I was fine with this, because this meant that my art was being worked on. I received another work in progress in April, another sketch, which I loved and vocalized to them. I got a WIP two months later from them, which I confirmed I liked. From there, I didn't receive word for another eight months. I requested contact methods through Bluesky and Whatsapp that ultimately went nowhere as a way of nudging them for the art. I was unable to get WhatsApp to work (this is my own fault), and no messages went through, but I did reach out to them on BlueSky, which led nowhere. On January 17th of 2025, I requested a definitive due date. They didn't give me one, but said that they would finish it by the end of the day. This didn't happen. I told them that I didn't want the piece rushed and that it was okay if it took a few days, and then they provided me with another WIP. On the 23rd, they told me that they weren't feeling well, but that they were feeling better - I assumed this meant that they would once more work on my commission. I waited two weeks before wishing them well, expecting that I would get another WIP or... something. On Monday February 24th, I requested a definitive due date again. They said they would have it done 'tonight (the 24th) or tomorrow (the 25th) at the latest'. This did not happen. On March 2nd, 2025, I finally reached out with my ultimatum. They provided a small sketch as apology. At this point, I just wanted the art to be done and approved whatever they sent. They said that they would send the drive link immediately and then didn't send it. When I asked them for it, they said that their computer had been updating for two hours. Today they sent me a link to the drive... which included all of the commissions they had done over the past two and a half months (some on the days that they had promised me they would get it done 'today, or at latest, tomorrow') at full resolution. This struck me as remarkably unprofessional. I was uncomfortable that they sent other clients files as well. All throughout the past six months, they have regularly been completing commissions on their vgen, while consistently forgetting about mine. This was not a good experience.