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Beware Written on September 11, 2019 Who: Ohmega Suit Studios/Ohm Protho/Ohmnog When: November 9 2017 - 2019 (Still ongoing) Where: ordered via Facebook messenger, other discussions via Twitter, Telegram, and via email What: A pair of all blue, no claws or pawpads: handpaws, feetpaws, and artwork- headshot Total amount: $231 -- most paid through friends and family Things to note: Ohm and I were friends at the time of the commission start, somewhere between it all we just fell through. Ohm will be referred to by they/them/theirs out of respect for their choice of pronouns. I understand the situation in which Ohm had injured their hand in 2017 and when they had to move out of their apartment in 2019 AZ due to AC and space issues. I understand there was a period of time where Ohm's messaging on almost all social media outlets was really glitched out and communication would be faltered. Hence why I decided to reach out to multiple at a time. I do not wish ill will towards them or their future, I really do wish and hope for Ohm to be successful in their endevours. Why: Failure to show updates of any kind, failure to keep client (myself) up to date, failure to provide a queue, communication issues, poor business practices. I would like to start off by saying, do not actively seek and harrass Ohm. This is an ordeal that is between the two of us, however, I am making this to make others aware of my situation and to warn others before possibly conducting business and/or trades. It has come to a point where I have to make this public in order to get some sort of confirmation, update and something set in stone from them. Back in 2017 I had just started really getting into the furry fandom. I had met Ohm online via Facebook and we started off being pretty good friends. I was so amazed to see their work and how much potential they had. I supported them in all of their work, progress images in art and suit making. I really looked up to Ohm and was so excited to have a new friend. Looking back at the screenshots, it seems as though I commissioned them for some artwork before we got to meet for the first time in person, also at my very first furcon. We talked about how our lives were and what we had planned for the future and I gifted them a very small badge. (I know the badge is irrelevant, but somewhere deep down I hope they still have it.) After meeting up with them at AZFC 2017 (just a few days prior Ohm had an accident where their hand got cut by their glass window.) I had saved up enough to be able to commission them for a set of feetpaws; specifically sockpaws. I had made my payments pretty quickly, all under friends and family because I knew I could trust them. I knew that they were my friend. (This was before I knew to always send payment for commissions in business PayPal.) I understood that I was going to be put at the bottom of the queue as there were others ahead of me. I wanted Ohm to feel comfortable knowing that I was going to be a reliable and understanding customer. If I remember correctly, a few people prior had either canceled commissions or asked for refunds from Ohm. I didn't want to cause anymore trouble or hassle than was needed. I do recall Ohm having trouble making ends meet for the apartment rent and even groceries a lot of times. I thought it might be helpful to add on to my order, handpaws, and to even buy artwork from them too, which were both added on at a later date. Throughout the whole process I did not have any knowledge of where I was on the queue, when my materials arrived, or when the sockpaws would even be started. The one time I did reach out to ask about it I was told that parts are not on the public queue because they would be done in-between bigger suit work. Ex: heads, bodysuits, etc. I was very patient and still hopeful, yet a bit weary at the lack of communication. Then there came a point where whenever I talked about my commissions I was ghosted. I would see Ohm's profile say "Online" and message them at those times, but never got responses. Then there came a point where what I wrote was not seen. I gave it some time, since I knew the IMs for Ohm was kinda glitchy, but then hours became days, days became weeks, and then months. Every chance I got to reach out to them it's always an, I'll get to you later. We can do it by x date. I'll be sure to get back to you. Deadlines came and went. Now here we are 3 years later I see commission after commission being completed. Heads, bodysuits, handpaws and feetpaws, many artworks, yet I have no idea where I am on the queue. I have absolutely no idea if my items have even been started since 2017. Now, I see Ohm opening up again for more commissions once more. I just want an honest answer, what happened to my order, to my items? I know now I won't be able to get my money back. As much as I don't want to admit it, I don't think I'll ever get my hands, feet, and art from them at all either. I know now that we're not friends anymore too. And it sucks that it had to end this way. I really wish the best for them, OhmegaSuitStudios can go far, but please Ohm, my once close friend, don't do this to anyone else. Don't let others wait for months, years even for a response on where they are on your queue. Leaving them wondering if you ever started on them. Making them feel like a burden to talk to you because the items have become the only thing to talk about. So that's why I wrote this beware. Be aware of what OhmegaSuitStudios, Ohmnog, Ohm Protho has done. I hope this never happens to anyone else. I hope I'm not too late either… Evidence: Note: I included all of their WIPS/Updates channel to date for proof of no knowledge of my own order being worked on Anything new will be added in the "new information" folder **All personal email, names, and addresses are drawn over for our privacy and protection. As of Sep 12, 2019 at 11:55 EST, I have been refunded in full. This beware will still stay up however as reference. All new evidence is in the "new information" folder. I can't believe it took almost 3 years for me to get refunded...
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