In August 2017, I contacted Noben about a commission and it was agreed upon. $150 was paid on August 23rd, 2017.
All of her business was handled through someone else at the time, and they are no longer working with her. I had also messaged about a refund last May, and it was agreed upon through their secretary that it would be done, with no guarantee on when I would get my money back.
Fast forward to November 2020, and that secretary no longer handles their business. I emailed Noben as it said to on her Furaffinity, and as of today on January 1st, 2021, I have gotten no reply.
I'm generally very patient with artists if they communicate, but this is just exploiting my patience at this point.
PayPal Invoice
Trello card (Current)
Agreement to refund (I am BigHoot)
Email to Noben with no answer