I started supporting Kittbites on Patreon at their $85 per month tier, which includes a single character commission each month.
Paid June 1 (Supporting May)
Paid July 1 (Supporting June)
Paid August 1 (Supporting July)
Paid September 1 (Supporting August)
The first two months went by without a problem, and I got two commissions.
I asked for an edit to the pieces, but after that they stopped responding.
Which especially became a problem as two more months of Patreon support went by. Meaning two months of artwork have not been delivered.
I reached out to Kitt on their discord server (Unfortunately no screenshot, I lost access to their server).
I reached out to their manager (Puck) via telegram, and was told Kitt wasn't answering.
I reached out to Kitt directly, and got no response.