InklopBunny

On 11/7/2019 at 8:01 PM, Celestina said:

Hooray! Let us know when it's in your hands so we can mark it as resolved. 

Solved!

My charms have been shipped.

On 11/1/2019 at 2:31 AM, Vashaa said:

This. I always make sure to keep the money of commissions in my paypal/never spend it before the commissioner got his product. But unfortunately this is nothing new from them. But yes, here's hoping that op at least gets his money back somehow.

Quick note to say that my pronouns are her/she.

On 10/29/2019 at 6:12 AM, Vashaa said:

Were these charms already produced? Or do they make them after the order? Because if it is the first, then there is no reason to not ship them right away.

No matter what though. Spending money before rendering a service is theft. It is not your money before the product isn't delivered. If it hadn't been spent, then there wouldn't have been a problem. Your financial hardship is not the commissioner's problem. Ever.

I’m pretty sure they were already produced, they were announced when Vani had left-over stock to sell, which I had bought one of (kougra). 

They always seem to excuse their behaviour with an empty wallet, yet at the same time they have created new merch, adoptables, moved/new pet/etc. They’ve been in the business long enough to know how to prepare for production costs, let alone manage their own spending habits.

Money they earn from sales should be allocated for what the goods are, eg money for charms is for shipping. It is unprofessional to run out and spend after a sale, and then say ‘whoops, i can’t refund you, the money is gone’. I *really* hope this scenario is resolved for everyone involved.

On 10/29/2019 at 10:10 AM, rikki said:

Square payments are processed through your Credit Card's end if I'm not mistaken?
You should be able to either go through the platform or contact your bank directly to force a refund.

Vani has one of the worst track records in the fandom, so signs point to ??? on if you'll either be refunded directly or get your items.

I can’t do a transaction dispute with my bank, because it’s been too long.