Kyda

I had the same issue with Mothux. It took nearly 6 months to get my commission and I was about to issue a chargeback from paypal when they finally delivered it. No communication from them. Constant excuses. They seem to take on more and more work and then just never deliver unless absolutely forced with, when they do respond, emails that are full of emojis and flowers and sorry like that makes it ok. I would never recommend anyone get art from them..

Their "helper" also never got in contact with me when I tried to communicate with them. 

Just wanted to throw out an update here. After another two months of back and forth of deadlines that was broken again and again I actually finally got my art 😭 

It looks great but leaves a very sour taste in my mouth and makes it hard to enjoy the art, as great as it is! So, just a very big warning to those who wanna commission this artist, please be aware when dealing with them, you may be strung along for a while on getting your art. Go into purchasing from them with caution.  

 

They promised to send a wip after a day. Now they suddenly can not and have an art block.

I've asked them to either complete the art or to initiate the refund/send money on their end.

Just wanted to update I'm still waiting on the art owed. There was an agreed upon deadline, AGAIN, of the 20th which as passed and nothing has come of it. So once again, empty promises. From what it sounds like, according to them their computer is messed up, or the file is messed up?? But they only have a little bit more to work on??  Hope the four new people who've just commissioned this artist for headshots get their art...
 

3 hours ago, Scourge said:

Yeah looking back at their beware on the old site I'm honestly not surprised by any of this. Spends the money before completing the work. Also that part about "Scaring away customers that they need" really irritates me. So pretty much admitting to taking on more work without finishing the old. 

Yeah, the scaring away customers part is what really bothers me...like I really dislike that they delete things in order to make their account look good and draw in customers..

I just don't understand how they have some art they take on and finish in a few days and then there's like a group us right now that's been waiting since April or so with nothing.