Meryiel

On 12/22/2019 at 4:33 AM, Rendrassa said:

Probably the best way to see to it that the theft isn't directly profited from. I hope your future clients are upstanding ones. You might even set up a private base on itch.io that they officially buy after you get the basics sketched? That way, they charge back a corporation that might take the hit for you.

Thank you for your support. However, the charge-back happened couple of months after I finished that commission and after I got paid... But now I send invoices and I have a very clear TOS so PayPal should be on my side next time anything like that happens...

Big update.

So after waiting for many months, Fytch still haven't paid me back and they stopped replying to my Notes and e-mails.

So yeah, goodbye money forever. I will be releasing the base they ordered as a F2U base. Figured if she can be using it for free, everyone should.

1 hour ago, Celestina said:

This is a chargeback fee, and are standard with all chargebacks. At the very least with all of your evidence PayPal can opt to refund that. They are charged that by the bank and pass it onto you. 

Wow, what a bulll.... crap... So not only I have to return the money but also PAY EXTRA?!

I think this is the last time I'm using PayPal, I swear.

56 minutes ago, Nico89 said:

Her recent journal. 
Hopefully she follows through, but honestly, I worry itll just happen again down the line.

I hope that she will return the money. I really do.

35 minutes ago, Celestina said:

Since this is a bank chargeback PayPal has little say in what happens. If you used their automated system, then it's imperative that you drop everything you're doing and call them. Using their automated system is almost a guaranteed loss, and it's always best to call them.

In some instances PayPal has been known to cover the loss themselves. Unfortunately this usually can only happen if you call while the claim is in process, but PayPal has been known to help after the fact.

It's also important to remember that we don't know if this is a case of buyer's remorse or if Fytch was using a CC they had no authorization to use. If the CC was stolen, then there's an unlikely chance the bank will back down as the victim of theft should be made whole.

I will try to call them tomorrow. But for now I have a bigger issue. Now it says that I owe them 43,27 dollars instead of 23,27 like before. I have no clue what is happening and why it's happening. I only made one transaction with that guy.

Update!

PayPal decided that I do not deserve to get my money back even though I sent them proofs of me sending my PayPal to Fytch and screenshots of Fytch admitting that the payment for commission has been sent.

Thanks PayPal.

I got this message today and I pray for it to be true. If I get my money back and all gets explained, I will delete this beware as soon as possible.

What an absolute terrible person. I'm so sorry you were also a victim of them... I hope the whole situation gets cleared out.

39 minutes ago, Nico89 said:

I literally just logged in to write a report about Fytch as well..... Wow.

Oh no, I'm so sorry it also happened to you. 😥 I hope the Fytch person gets what they deserve.

47 minutes ago, Celestina said:

Send them our way so they can make a report, too!

I did! They told me that they're gathering proofs.

14 hours ago, Rendrassa said:

That's pretty low. If this base crops up anywhere, you should be able to file take down notices on most sites they try to sell.

Yes, I know. Thank you, hopefully I'll be able to track them down.

I got a Note from other person today saying that they are in the same situation as I am because of Fytch as well...