I paid for a full body piece of Blazing Ifrit's commission which happened in June of last year. I was happy that he was sending me WIPs of my commission but I noticed he started taking other commissions as well which he hasn't fulfilled mine yet. When I asked him why the commission wasn't finished yet, he basically said that he was having a difficult time with his friend (or sister) with their suicidal thoughts.
I cut him slack because he was going through a hard time. After a couple months , I poked him seeing how he was and if there was any progress at all. He gave me one more WIP on FurAffinity but after that, he hasn't been giving me updates or WIPs at all. Today, I asked him if I could get a refund and waiting to hear back from him. This artist should be avoided due to their lack of communication and lack of service.