Snowcone

I dunno, I feel like if it's important enough that your character be feral only it'd be one of the things you'd stress when you send the ref. Even if it's on the ref sheet itself, I'd always stress any important factors that must be with my character. While the artist ignoring you isn't good and they definitely owed you at least a correct feral piece, I feel like you could've been a little more understanding in that the artist's English is lacking. You weren't gonna get anywhere with long paragraphs.

I have received my refund. Do I need to contact a mod to get this marked as resolved?

Update: The artist finally got back to me and is going to be issuing a partial refund. Once the refund goes through this can be marked as resolved.

On 6/3/2019 at 4:20 PM, Rendrassa said:

If notes were such an issue, then another form of communication should have been decided on. I would suspect the artist went through a depression and unable to produce art, but there are uploads in the time after OP's commission. If the artist had trouble with the characters or project, that's on them to express that to the client and either refund and move on, or work with the client to make it possible.

Something I forgot to mention on the beware itself is I did attempt to email the artist on November 11th through the e-mail that is attached to the Paypal and I never received a response there. I'm not sure why the artist has such a hard time responding to me, they still haven't even read my note to this day and, while I don't want to be a nuisance to the artist, I'd love to receive either the same treatment as promised or at least a partial refund. At least I believe I'm entitled to a partial if the artist no longer wishes to complete my piece.

If the mods wish I can provide proof of said e-mail

8 hours ago, Calix said:

Wow, comparing the example and piece they gave you, it really looks like they rushed your piece. Did they ever respond to your message about the quality? Honestly, the two look like they came from completely different artists of different skill levels. For that price tag, you'd think they could at least color in the lines correctly.

Nope. I still have no response, nor has my note been read. At this point I'm kicking myself and should have forced the refund when I had the Paypal protection period, but lesson learned.