James

This post is locked while OP has been granted an edit pass to fix their post right fast.

Readers please forgive me.  There were a lot of caps and I ran out of energy trying to rearrange them in order.  You get the gist of what's going on.  (joking) We'll just call this me abusing my mod powers because who's gonna stop me.

A comment was not posted as it does not meet our requirements for proof and it contains personal rumors and hearsay.

We are not a drama blog. If you know clients who have been affected, feel free to direct them to make a post.

What someone may or may not do on their free time is absolutely none of our business, and spreading rumors toes the line of libel.

31 minutes ago, harukashy said:

Hi! I also had problems with this artist but I couldn't reach him anywhere, can you paste his discord here so I can try to contact him? Since it uses special characters I'm not able to just add him

OP might not be following this post.  Best to PM them.

A comment was not posted.  While we welcome clients of artists to say they've had a good experience with the artist in question, doing so on a beware is inappropriate.  A good result for you does not negate someone's bad experience.  We welcome you to post to the positive review forum instead.

Please see:  I've been Posted to Artists Beware, Now What?

Quote

Can people say they had a good experience with me?

In addition, we will not approve comments that are simply “I had a good experience with this artist” and will instead route them to the positive reviews forum. A good experience with one person doesn't invalidate someone else's negative experience. We have a subforum just for positive reviews, and we would be delighted if your clients shared their good experiences there.

An email has been sent to follow up with Calima on these claims.

1 minute ago, brynhildr said:

After two whole months.. almost three technically speaking, I finally got the verdict for all three of them.

And I won. I can't believe that I actually won three claims that I was sure to lose.

I'm so happy right now that I could cry.

That's fantastic news!

1 minute ago, JIBBLYCOWS said:

Naiifu finally responded after sending them the message through Toyhouse. They stated they had not been checking any messages on FurAffinity nor Twitter, and refunded me.

Fantastic news!  We'll mark this as resolved.

A comment was not posted.  While this artist does not have a good track record, let's not hurl accusations that can't be proven.

It's quite clear she's struggling, and she should have been raising her prices ages ago.  From the last time she commented here it was obvious she was trying to get control of her queue, but it doesn't look like much has changed.

On 8/15/2022 at 6:11 AM, korel542 said:

Update: Partial refund of the total amount was administered. According to artist, they had added "slander TOS" as shown, but it was never there in the initial Beware as shown above. They also fail to provide evidence of the so-called harassment and slander, when most I have done is post this Beware after trying to get in touch with them after they have blocked me and made it a point to insist I would not be getting a refund.

 

 

As much as I appreciate  getting some money back, the way the whole situation has been handled was not great and will not seek out their business anytime soon, and encourage folks to consider what has been laid out before them here prior to doing business with this individual.

Went ahead and marked this as resolved, but will be leaving the beware tag on.

Also, slander is spoken.  Libel is written.  People reporting on their negative experience is neither.

While I approved of this previous comment, this is a polite reminder to keep comments business focused.  Adiago has had a history of poor behavior since she went by Sevva-Phoenix almost a decade ago, but we don't want to pull away from what happened to OP.

A comment was not posted.

Let's please avoid making sweeping generalizations about people taking emergency commissions.

46 minutes ago, SleepyShepherd said:

Hello all, 

I have good news. The artist did reach out to me and apologized. We managed to figure out the issue and the art has since been completed. KRB also did an additional piece of art that neither my friend nor I asked for or paid for. He said he did it because he felt bad about the situation. He also offered me a refund after completing both artworks, but I turned it down because I did not want to feel that I had taken advantage of him in any way. 

Thankfully my friend hasn't been dragged into the unpleasantness that happened at first either, so I'm glad about that too. 

For general clarification, this was not a fun process for me. I hate being "That Guy" and calling someone out. I'm just glad it's all over and both the artist and I can move on from this. 





Skipped ahead a little bit

Good to hear!  We've marked this as resolved!

2 hours ago, brynhildr said:

Yeah, in fact right now I'm under 200€ because of it.

I just hope that this isn't the case and I can actually win this claims. Otherwise like I said, paypal is dead to me. Never again i'm gonna trust it for commissions and stuff.

 

Don't know if I mentioned that? I don't think I did probably. Within all of the three claims he did, I actually sent them proof of the payment he did voluntarily and the works that I sent to him after receiving money. I sent to PayPal all of the proofs they need to see that is all legitimate and not something false.

I just hope, hope, that I'll win this.

Just as an aside, since this appears to be a bank initiated chargeback, this can happen on any payment processor that you're using. Changing away from PayPal won't prevent these kinds of incidents from happening.

2 hours ago, brynhildr said:

Appreciated.

Luckily they were all SFW renders, so nothing nude or anything sexual. About talking with the right person, I contacted the customer service so many times and they all told me the same stuff, that unfortunately I have to wait at least 75 days before it gets solved (because, supposedly, they're talking with the bank of the dude), and I hope it will get in my favor.

Otherwise paypal is dead to me and they can keep that debt because sure as hell I'm not gonna pay it, no matter what. It's not my fault and the screenshots I sent to them are the proof and I really, really hope that they take that into consideration. 

The fact of sending stuff through paypal, that's a new thing. Thanks for telling me. If this gets solved, I'll definitely keep that in mind!

If Paypal is saying they need to talk to his bank, then this is one of those instances where it's not their fault.  They don't really get a say in what happens because the issue didn't arise through them.

A chargeback = initiated through a bank.  Bypasses Paypal.  Usually smacks you with an extra charge beyond the initial sale.  Paypal can't do anything in these instances except refund you out of their own pocket if they so wish.  Usually sellers lose these because most banks and cards have fraud protection which guarantees the actual cardholder gets their money back.

A claim = initiated through Paypal.  This is where Paypal's team reviews a case and decides in favor of someone.

I know that we asked you to cut a lot out due to trying to keep into the scope of the site.  Adiago has been like this for over a decade, so while I commend you for trying to see the good in people as per your text in a previous submission, I'm baffled why people continue to work with her in the first place.  I suppose with the loss of LJ archives/ lack of use of LJ where a lot of this was documented people don't know too much about her history.  Thank you for coming forward, Raven.  It's a beware well warranted.

I'm sorry that you had to learn the hard way that this is why a lot of us charge upfront.  But also this client saying they're broke from the get go would have been a red flag to not even work with them.

If you prefer to be pay upon completion there are a number of escrow services out there that require the client to pay up front and you get paid when the piece is delivered.

Sent PM to OP

49 minutes ago, Ninjaproton said:

UPDATE (I'm not sure about how adding updates work so mods can correct me) 

 

On May 24th 2022, I finally got the head I bought. The maker still never contacted me and as a result, the fursuit head has a number of mistakes that could have easily been avoided if they had simply communicated and sent progress updates to me. I didn't even realize the head was out for shipping until Etsy notified me it was at my doorstep. There was nothing I could do after they stopped talking to me, as Etsy only handles issues within the first three months of buying something, regardless of if it had been delivered or not. So they get to avoid any sort of punishment on Etsy, outside of me leaving a bad review. They had sold the Legosi head and had put up another head for sale in the meantime, so it really does seem as if they decided to screw with me in particular.

You got the update done right! Though we do ask that you please include pictures of the errors if you're claiming they exist.