Eden

Alright that's enough.  There's no reason to keep the image online after this has been resolved.  We'll be censoring it on our side.  The client only exchanged money with you after agreeing that it wouldn't be public.

7 minutes ago, AishaSlayde said:

I have further asked if they wanted the changes made pending some things, they said no. They said they wanted the refund they are trying to process through paypal.

I asked if I issued the refund, what would happen. They said they would mark it as recolved. And for me to take down the beware on my site.

I countered with my offer of the refund, removing the beware on my site, and they have this one removed. I have yet to hear back.

They have no ability to delete posts. Our site is not a bargaining chip. We normally escalate cautions to bewares for holding resolution hostage in exchange for deletion. We moved from livejournal to a site that allows us to disable user deletion or edits to prevent this.

I'm going to operate under the benefit of the doubt that you missed the various notices that we don't delete, and not escalate this to a beware. The big, bold red notices.

1 minute ago, Luna996 said:

You uploaded their email (private or not) as an act of malicious intent by using defamation/slander. That is a form of doxing.

[snip image for size]

Whoa putting my mod hat on: I'm gonna stop this conversation from both of you.  @Luna996 @AishaSlayde

Aisha sharing their side isn't libel.  They're welcome to talk about it, and they provided evidence. Remember, libel is untrue things.

Ethically releasing something not public can be considered harassment.  It's why we make people censor a ton of stuff.

Okay might as well rip off the band-aid because it's going to come up regardless.  This artist's gallery is full of items that look referenced from porn or some kind of 3D render like Second Life.  (There's no proof of tracing, so it's not fair to claim that without it.)  There's nothing wrong with using references for poses, and we're not here to critique anyone's work.  I'll leave it at that.  The issue is that in order to produce their work it leaves very little wiggle room to handle characters that deviate from whatever sources they're using.  Your character is not thin.  She's got curves, and what was delivered... just plain doesn't.  That's not a stylistic difference.  That's an error.

Your character doesn't match anything in their gallery, but clients don't often know how to tell whether or not what they're asking for is what the artist can produce in the first place.  Rather than drastically changing the character to fit within their limits, the Artist should have declined your commission from the get go.  You were looking for something that sounds stylistic, while they don't produce that kind of content.

Should you have been nicer?  Yea.  You get more flies with honey.  But being in a line of work that has a lot of customer service aspects means handling angry clients.  Doubling down on getting a character wrong is exactly how you escalate a situation rather than deescalate. 

That last message is so ridiculous.  It even repeats itself word for word like he's copy and pasted the response.  I can't believe this person can be ok with behaving this way with multiple people.

I just-  my jaw hit the floor at how quickly they flew off the handle.  And we have another post that's about to be approved on this artist.  They received the exact same treatment.  It's absolutely wild.

Professionally, I'm annoyed they'd act like it's your fault that they agreed to do an OC design commission for a low amount and then get mad.  Designs take a long time to hash out, and it's not your fault he drastically undercharged.

Oh no, I'm really sorry that you had to learn this lesson the hard way.  😞  There's nothing wrong with pay upon completion commissions, but never hand them a full res one.  Very small and heavily watermarked only.

Putting comments on hold because it looks like both parties may have worked things out in the 12 hours this was in queue.

@HUFFELSARTS This is approved, but I did notice they're claiming you didn't send a refund.  However, the screenshot they're providing is for May 3rd?  Your refund was sent on the 5th.  Did you or anyone else get screenshots before they went private?  I saw it myself.

This one is odd.  The foreground/ background on this piece is really lovely, but it's so wildly different than what they normally make.  Almost all of the art on their twitter is your standard porn, while this one is more atmospheric. With such a drastic difference they really should have shown you a thumbnail or a sketch before jumping all the way into lines.

Though I do want to say that this is a submission where I would really like to hear the artist's side.  It seems from their Twitter that some pretty ugly things were said from you that you claim to not have when you submitted.  While your submission didn't tick enough boxes to ultimately reject it, this gives me concern as to how much precisely was lost.

Should the artist have taken cues from you that you weren't happy with this commission?  Yes.  Should they have provided wips before lining?  Yes.  Should you have stood up and said how unhappy you were instead of waffling around the issue?  Yes.  Should you have gone to a separate chat to complain about the art instead of directly talking to the artist?  Absolutely not.

For those who may be confused as to what's going on, this artist posts a lot of YCHs.  They've lost the ones OP has originally bid on, and wanted OP to pick new ones to have done.

3 minutes ago, Milesy said:

 I don't understand the post blocking thing either, but I also have no idea how Facebook actually works.

It's essentially like a temp ban.  I won't comment on what that means about them as a business as facebook can post block for a variety of reasons. Not all of them are legitimate. 

We were discussing this post in the mod chat and were all dismayed that this seller seems to think it's on you to ask about allergens.  It's the responsibility of the seller to do so.  Honestly, I hope you get a favorable resolution.  Someone like me would be SOL, because the mere presence of smoke smell aggravates my allergies.

16 minutes ago, Disreputable said:

There’s an update! I alerted the artist that I did make a beware and that I would resolve this when I received the final art. I have screenshots of all the way to my latest reply. I did originally say that it would be deleted, but I quickly noticed that I’m unable to and changed it to “resolve.” I did add this in another message. They didn’t reply to this, so I asked for my money back. To that point, I received nothing. I said I would not resolve it until I actually received the final piece  

and finally I received my first WIPS

 

they followed it up with this message as well. I won’t say any interpretations as I don’t want to upset the artist.

I thought this was very mature and stated this. At this point I did use the term resolve as well. 

I tried to come off as understanding of the situation, and today I received these messages. They had just noticed I said I made a beware. This resulted in more messages. 

I made it clear on my main post that even the original art would not change my opinions about the situation. I made my thoughts clear in that^ last message, saying that I cannot just get rid of this like I wasn’t treated poorly. The term “resolved” has a meaning. 
 

I did feel bad as they did add extra art (found below). I  was just able to get access to my images. All credit to artsyposy of course:

and here are the sketches included with the art for the amount of time I had to wait:

Make of this what you will. I got my art and that’s why I originally made my main post. This is resolved as an art transaction, and I may do another update if they have anything important to add. 

As notated in the automod post: bewares are not deleted. To delete one after resolution would defeat the purpose of the archive. As such, the ability to edit or delete is removed from everyone but moderation staff.

Am I reading this correctly that she's holding resolution hostage for deletion? Or was this extra, unpaid work? 

Edit: oh never mind. Serves me right for skimming. I'll mark your post as resolved. 

Teahound/ Shroomyeen/ Lildogmeat, unfortunately, has a long history of poor delivery of commissions.  I hope he actually does right by you and delivers.

6 minutes ago, GRemy said:

Alright, dispute filed.

Escalate to a claim as soon as you can.

I hope you get your money back.

Though the partner is right: they aren't their partner's keeper.  My husband knows I do comms, but he wouldn't know anything either about what I take on or what projects I'm doing long term.  People harassing Cou's partner aren't helping, and he's likely as powerless as everyone else is.