Unfortunately I bought a YCH last year that I thought was going to be a couple of days and nothing looked out of place at the time. I had the same promises of next day etc when I enquired, I had to go through their "manager" most of the times I contacted them because I wasn't getting much of a response otherwise. Even though I have been waiting a full year I was put near the bottom of the Trello list and much newer ones were nearer the top. I must have sent my ref sheet 4 or 5 times too even though I'm sure they said they store them in a folder so they can work with them.
Like you, I als
