Camy

It amazes me when artists cry to call customers - who have been patient as you been - rude when you've been a saint through this.  It was like watching teeth be pulled asking for updates since they rarely gave you any. 

I'm glad they're going to send you the rest because that is an awful TOS they have especially when all they did was cut out a foot of fur which doesn't equate anywhere near the amount you paid.

Just saw this!  I know Ginsuke, but unwatched them after a while after I did a big cleaning of my watches on dA after coming back from a big break.  I've given them advice before but  I'm quite disappointed seeing how they reacted, and they should definitely know better than this, especially being rude to a customer 😕

I'm glad you finally got the art.  And I sure hope they updated their TOS to allow refunds.  I purposely do not commission someone whom says no refunds.

How awful, I have another artist doing this as well but I filed a case even though I paid with Ko-FI.  

A darn shame some do this.  I'm guessing it's too late for the bank too, what a bummer.

Is there anyway you can talk to them in Twitch?  Something "Hey, please check your Twitter messages, I've been trying to contact you."  You probably might've but wanted to suggest it either way.

I agree with bimshwel, even though they did give an update a day ago.  They need to learn better management and I hope they finish your art.

Is it the 4 year mark now?  I hope she's finished it already. 

I checked back to see here and wow.  THey're literally telling people to deal with their awful business practices or never see their money again and if you don't like it TOUGH LUCK PAL.

Can this behavior be reported to Fur Affinity by chance?  This is pretty awful behavior that I think should be reported.  

If you want to protect your business, treat your customers better.  Simple as that.

It's like she doesn't get why you're upset and why you made this in the first place.  This "situation" (really? that's what she called it?) is what she made herself.  Clients shouldn't have to keep asking for updates months on end.  Forgetting is one thing, but acting like this is just ridiculous with all the guilt trip and lying.  

Huge red flag.  All of the anger to the point where it's not even understandable.  I would never ever allow someone to talk to me in that manner no matter what went on or happened.  That is outright despicable to behave.

I just couldn't continue reading the last screenshots from BadCoyote, it was that bad.  Lobo's own messages were a big yikes but wow wee wow.  Awful management, awful business practices.  You waited for two years patiently and finally had enough and they outright refused to refund you despite how civil you were being.  You paid in ADVANCE for a service and BadCoyote just didn't do it.  They're in the wrong here completely, esp BadCoyote.

I hope you can get back the money somehow since they shouldn't get away with this.  It's so shameful to what they did to you.

I would file a dispute since she's ignoring you and not giving any updates after.

She doesn't "appreciate the callout".  Oh really now?  Then she should've done the pieces, not that difficult nor should she act surprised that you put her on here.