(Ooh, I hope this is the right feature to use for replying to someone..!)
I did provide two additional WIPs which are shown in the screencaps as thumbnails,
This was the first version following the sketch--which I sent as a "general idea of the lighting, value, and mood I am running with", I specified that both the character and background in this WIP were incomplete/unfinalized (conversation that is shown in the screencap containing the thumbnail of this WIP):
https://www.dropbox.com/s/cic8bx73ut8jbk0/trixxwip1.png?dl=0
This second WIP was to show her the completed character. At which point, she requested that I tone down the lighting coming from the crystal and when I asked if dimming it down to pink the the background shapes vaguely visible behind it would be acceptable and she gave me to go ahead for it:
https://www.dropbox.com/s/ep3e3rj6abfv74u/trixx_wip2.png?dl=0
I then restructured the background to better suit the request and sent her the completed version with her requested changes based on what we discussed.
I am nervous to comment with my own opinion on her behavior, I don't think anyone is ever intentionally mean for the sake of it, but I agree that she was very difficult to understand at times and that she did, perhaps, unload some unrelated/outside frustration and anger onto me unjustly.
At the time, I didn't want to confront her about her behavior directly, I don't think she would have responded well to my advice or criticisms on conduct, and I personally am not confident in my ability to address those things effectively. The most I could do with confidence was decide that we would not be working together in the future. Hopefully, these screencaps and discussion will help equip anyone who may work with her in the future with a better understanding of what to expect--so that they might be able to navigate the situation a little better than I had and enjoy a fulfilling transaction that leaves everyone feeling happy : >