Waiting 6+ months for a commission?

[Sarahcat]

Hi all!

Commissioned a custom scarf from a friend back in late June. It's now mid-January and I have yet to receive it, let alone receive any sort of feedback if it has been started yet. I feel guilty asking for a refund but it has been several months, we are midway through the winter and I plan on moving to a significantly warmer environment where I won't need a scarf next winter, plus I look up to this individual. Should I ask for a refund, keep waiting, etc.? 

[Eden]

For sure.  If you don't want it anymore or don't have any use for it in the future, then a refund is totally normal.  Did they have any policies posted about what will happen if the scarf is already in production?  If it's non-refundable at that point, can it be given as a gift later on?

[Sarahcat]

2 minutes ago, Celestina said:

For sure.  If you don't want it anymore or don't have any use for it in the future, then a refund is totally normal.  Did they have any policies posted about what will happen if the scarf is already in production?  If it's non-refundable at that point, can it be given as a gift later on?

The store policies are two sentences long, but there's nothing about it being mid-production or anything. I highly doubt it's being  worked on right now, sadly. 😞